2007
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Angeles city national highschool
More Info About Me
Hi there! I'm Jeramie Bulado my friends call me Jhem , but my family calls me “Neng”
I am a proud mom of three amazing kids. As a working mom balancing work and family life can be challenging, but it's the adventure I wouldn’t trade for anything. My kids inspire me to be my best, and I strive to be a positive role model for them in everything I do. When I'm not busy with my kids you’ll usually find me in the kitchen! I love creating family favorites, and making meals that bring everyone together. Aside from cooking Singing is something that has always brought me joy, and I find it to be a wonderful way to express myself.
Though the days can be hectic, I’m grateful for the beautiful blend of family, work, and passions that make my life fulfilling and meaningful.
My Skills and Competencies
Order processor
Social Media Management
Medical Virtual Assistant
Data Entry
Certificates
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My Experience and Education
2023
-
2024
freelance
(DIGNITY COLLECT)
Reviewing and identify co-payment and deductible responsibilities' accuracy, and responding to questions from patients about billing issues
Reviewing patient accounts for discrepancies between charges and payments made to identify any outstanding balances or collections activity.
Secure payment transactions and secure patient payment information.
Utilize technology tool to estimate patient responsibilities. Initiate collection efforts consistent with HIPAA, PHI .
Taking inbound and outbound calls using Vonage tools .
Sending emails , Bills, Payment Reminders, receipt, ETC.
2019
-
2020
THE VALMED GROUP
(collection specialist / order management specialist)
Scheduling orders.
Reviewing and identify co-payment and deductible responsibilities' accuracy, and responding to questions from patients about billing issues
Reviewing patient accounts for discrepancies between charges and payments made to identify any outstanding balances or collections activity.
Secure payment transactions and secure patient payment information.
Utilize technology tool to estimate patient responsibilities. Initiate collection efforts consistent with HIPAA, PHI .
Taking inbound and outbound calls using Vonage tools .
Sending emails , Bills, Payment Reminders, receipt, ETC.
Responsible for all aspects of order processing.
This role ensures that orders are processed accurately, efficiently, and delivered on time to customers.
Working closely with patients, healthcare providers, and internal teams to provide the highest level of service and support for individuals with diabetes.
Introducing CGM ( continous glucose monitor ) to patients who use manual diabetic supplies.
Taking outbound and inbound calls to patient regarding delivery .
Checking insurance eligibility before processing the order.
Seeking documents from insurance company.
2015
-
2020
IQOR PHILIPPINES
(COLLECTIONS SPECIALIST)
Communicate directly with customers to collect debts and resolve outstanding balances.
Discuss payment alternatives as appropriate with customers and family representative and setting up payment plans .
Handling billing inquiries from customers regarding their accounts
Identifying customers needs, clarify information, research every issue and providing solutions
Review and analyze customer accounts to understand the status, outstanding balances, and reasons for non-payment.
Maintain accurate and detailed records of customer interactions, payment agreements, and relevant information in the database.
Engage in professional and empathetic negotiations to collect outstanding debts while maintaining customer satisfaction
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.