BACHELOR OF SCIENCE IN NURSING
WESLEYAN UNIVERSITY PHILIPPINES
ASSOCIATE IN COMPUTER TECHNOLOGY
STI COLLEGE- CABANATUAN
My name is Jeramee Calma Tomoro, 40, a housewife, Registered Nurse by profession, AAPC Certified medical coder and I’m a passionate and driven individual with a strong interest in becoming a virtual assistant. I enjoy learning new things, taking on challenges, and constantly pushing myself to grow both personally and professionally.
With a foundation as a volunteer nurse in the Philippines from 2008 to 2009, I transitioned into dental care and administration, gaining extensive experience as a dental assistant, dental coder, and receptionist in the United Arab Emirates from 2009 to 2023. I am recognized for being reliable, detail-oriented, and a collaborative team player. Whether working independently or as part of a team, I consistently strive to deliver high-quality results and am committed to continuous learning and professional growth.
Recently, I enhanced my skills by completing the General Virtual Assistant program, equipping me with up-to-date virtual assistance techniques and best practices to provide efficient and professional remote support.
If you’re interested in how I can contribute to your healthcare or administrative team, don’t hesitate to get in touch today. Together, we can make great things happen!
WESLEYAN UNIVERSITY PHILIPPINES
STI COLLEGE- CABANATUAN
>Greet patients warmly and create a welcoming environment at the front desk.
>Answer incoming phone calls, respond to inquiries, and direct calls to appropriate staff members.
>Schedule, confirm, and reschedule patient appointments using clinic management software.
>Manage patient check-in and check-out processes, ensuring completion of forms and necessary documentation.
>Collect payments, issue receipts, and assist with billing inquiries.
>Maintain and update patient records and ensure accuracy of information in the system.
>Coordinate with dentists, dental assistants, and hygienists to manage appointment flow and minimize wait times.
>Handle email correspondence and relay messages accurately to clinic staff.
>Maintain cleanliness and organization of the reception area.
>Ensure patient confidentiality and compliance with data protection standards.
>Accurately assign CDT (Current Dental Terminology) codes to dental procedures and treatments.
>Review patient records, treatment notes, and charts to ensure proper documentation for coding and billing.
>Verify insurance coverage and eligibility for dental services.
>Prepare and submit insurance claims and handle claim follow-ups or denials.
>Maintain up-to-date knowledge of dental coding guidelines, insurance policies, and billing procedures.
>Collaborate with dentists and clinical staff to clarify diagnoses and procedures when needed.
>Ensure compliance with privacy regulations and billing accuracy to prevent claim rejections.
>Greet and welcome patients in a professional and friendly manner.
>Manage appointment scheduling, cancellations, and reminders.
>Answer phone calls, respond to inquiries, and direct messages to the appropriate staff.
>Maintain and update patient records in the system.
>Collect payments, issue receipts, and manage billing transactions.
>Coordinate patient check-in/check-out processes and ensure all paperwork is completed.
>Keep the front office organized and assist in daily administrative tasks.
>Assisted the dentist during a variety of dental procedures
>Prepared treatment rooms and sterilized instruments
>Maintained accurate patient records and dental charts
>Educated patients on oral hygiene and post-treatment care
>Ensured compliance with infection control and safety protocols
>Provided a welcoming and supportive environment for patients
>Claims Processor
> Assess and monitor patient health conditions, vital signs, and symptoms.
>Administer medications and treatments as prescribed by physicians.
>Assist in medical procedures and provide support to doctors during examinations and surgeries.
>Maintain accurate and detailed patient records, including care plans and progress notes.
>Provide patient education on health maintenance, post-treatment care, and medication use.
>Respond to medical emergencies and deliver first aid or life-saving interventions as needed.
>Collaborate with interdisciplinary healthcare teams to ensure quality patient care.
>Ensure infection control protocols and hygiene standards are strictly followed.
>Prepare and manage medical equipment and supplies for procedures.
>Offer emotional support and guidance to patients and their families.
Efficiently update and organize patient records while ensuring accuracy and confidentiality.
Accurate and timely input of data.
Efficiently manage bookings, reminders, and calendar updates to keep your clinic running smoothly and on time.