Diploma in Professional Education (DPE)
Mandaue City College
Bachelor of Science in Information Technology
J.H. Cerilles State College – Dumingag Campus
“I am a results-driven professional with 11 years of experience as a branch manager in a pawnshop, skilled in operations management, customer service, and administrative support, now leveraging my expertise to provide efficient virtual assistant services.”
Mandaue City College
J.H. Cerilles State College – Dumingag Campus
Responsible for overseeing the daily operations, profitability, and growth of the branch.
Ensuring excellent customer service and achieving financial targets while adhering to company policies and compliance standards.
Prepare and analyze sales and financial reports, and develop strategies for improvement.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.