Hi I am Jeraldine

About Me

I am highly committed to my professional development and always strive to give my best effort every day at work. I am motivated to work for this company and expand my knowledge and experience. Despite my years of experience, I believe there is always something new to learn. I take my time with my work, learn from it, and am determined to continue growing both personally and professionally.

Jeraldine Campanilla Gilay
Lapu-Lapu City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Bookkeeper Quickbooks Online
Customer Service Representative
Lead Generation and Email Marketing

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
July 6, 2024
Certified General Virtual Assistant

PRO. VA
5-10 hours live webinar conducted on July 6, 2024.

September 2023
Certified Quickbooks Online Bookkeeper

Freelance Academy
Fundamentals of Bookkeeping
Preparation of Chart Accounts
Bank Reconciliation
Quickbooks Online Functions
Creation of Invoice, Bills, Sales Order

October 2022
Certified Social Media Manager

Kurso.Ph

October 2022
Certified Canva Graphic Designer

Kurso.Ph

2019
Bachelor of Science in Mechatronics

Cebu Technological University-Main Campus

2022 - 2023
Freelance
(Data Encoder Part-Time))

As Data Encoder in a construction company I records and manages the sizes for cut sheets in a machine, ensuring accuracy and precision. I verify the information and send it via email to customers for confirmation of the cut sheet and delivery details. This role requires attention to detail, proficiency in data entry, and effective communication skills to coordinate with both the internal team and customers.

2022 - 2024
Powear Clothing / Bisayarts
(Social Media Manager)

Content, Evaluation, Social Media Account Set-up, and Marketing

2023 - 2024
Synchrony Bank
(Customer Service Representative)

As Customer Service Representative in a financial account, we handles client inquiries, resolves issues, and provides information regarding financial products and services. They ensure customer satisfaction through effective communication and problem-solving skills, often interacting via phone, email, or chat.

2022 - 2023
Concentrix
(Fraud Analyst- Customer Service representative)

As Fraud Analyst Customer Service Representative in a financial account we detects and investigates fraudulent activities, addresses customer concerns, and prevents financial losses. We analyze suspicious transactions, communicate with customers to verify account activities, and collaborate with other departments to enhance security measures.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Lead Generation and Email Marketing

Specializes in helping businesses attract and qualify more potential customers.

Quickbooks Online Bookkeeper

Prepare of Charts Accounts Bank Reconciliation Creation of Invoices, Bills, Sales Order


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Lapu-Lapu City,
Philippines


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