Hey I am Jepharelle

At your service

I am Jepharelle Cagas, a skilled professional with a strong background in data entry and 5 years extensive experience in the BPO. I have developed a diverse skill set, showcasing proficiency in data entry, computer skills, and a positive and adaptable mindset.

Data entry is where I truly shine. With meticulous attention to detail and a focus on accuracy, I excel at efficiently processing large volumes of information while maintaining data integrity. I am knowledgeable on various data entry tools and software, enabling me to handle complex data sets, perform data analysis, and ensure seamless organization for enhanced productivity.

Moreover, my computer skills extend beyond data entry. I possess a comprehensive understanding of various software applications and platforms, which allows me to navigate technology with ease and adapt quickly to new systems. Whether it's utilizing spreadsheets, databases, or other software, I am confident in my ability to leverage technology to streamline processes and achieve optimal results.

In addition to my technical skills, my positive mindset serves as a driving force in my work. I approach challenges with a can-do attitude, always seeking solutions and opportunities for growth. As a natural multitasker, I thrive in fast-paced environments and can effectively juggle multiple tasks while maintaining a high level of accuracy and attention to detail.

I firmly believe in the power of adaptability and continuous learning. I embrace change and am eager to expand my skill set by acquiring new knowledge and staying updated with the latest industry trends and advancements. My willingness to learn ensures that I can adapt to evolving technologies and methodologies, making me a valuable asset to any team or organization.

With five years of experience in the BPO industry, I have honed my customer service skills and cultivated a strong sense of professionalism and confidentiality. I am an effective communicator and collaborator, fostering positive relationships with team members and clients alike.

Thank you for taking the time to review my profile. I am enthusiastic about applying my expertise, positive mindset, and adaptability to contribute to the success of your projects. Let's collaborate and achieve remarkable results together!

Jepharelle Cagas
Davao, Philippines
Freelancer
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My Skills and Competencies

Curator
Community Management
Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
..
Bachelor of Science in Information Technology

Holy Cross of Davao college Inc

2022 - 2023
Alorica | Davao City
(Customer Service Representative Chat Support)

My role as a Chat support on WISH is to help about the package of the customer whether it is eligible for replacement, make refunds and to track their package by sending them an email.

2021 - 2022
Alorica | Davao City
(Customer Service Representative)

As a Customer Service Representative for Under Armour, I am responsible for tracking the package of the costumer, make refunds, and place order

2018 - 2021
CNM | Davao CIty
(Order Placer)

As a Order Placer for DoorDash, I am responsible for calling the restaurant to place the order of the costumer and to call the customer for cancelling the order and to make some changes on their order.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Typing Test

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao,
Philippines


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