Bachelor of Science in Nursing
Roosevelt College Cainta
Jensen has an overall 2 years worth of experience as a clinical nurse and medical secretary. She gained 10months of experience as a receptionist in a construction firm in Sharjah UAE where she was capable of handling diverse clients with different culture. She also has 11 months experience as a customer care assistant where she further developed her skills in providing customer service.
Roosevelt College Cainta
> Responsible for approval of out/in patient HMO card.
> Verifying and explaining patients benefits.
> Contacts Hospitals for billing purposes of patients.
>Deals with all incoming and outgoing calls and visitors.
> Perform clerical works, encoding and typing other correspondence.
> Courteously attends to patients queries, needs and concerns.
> Contact HMO companies for approvals and/or verification of HMO cards.
> Properly triage patients.
> Answer telephone inquiries professionally, transfer calls to proper department.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.