BS Accountancy
Southern Luzon State University
Jen is an Accounting Team Lead with 16 years of work experience which is inclusive of almost 15 years of BPO and Shared Services experience. Jen has managed General Ledger process with expertise on Cash Management and Fixed Assets Accounting. She also has the background on Balance Sheet Reconciliation and GL month-end process.
Technical: Microsoft Office, SAP, Blackline
Language: Fluent in English and Tagalog
Interests: Loves to cook and watch Japanese and Korean tv series and reality shows
Southern Luzon State University
Senior Team Lead of RTR Team of 40 members. Responsible for the overall performance of the team ensuring all SLAs and KPIs are met. Serves as RTR point of contact for SSC Madrid and client Business Units. Responsible for the team’s capacity planning and workload allocation. Drives the team’s Operational Maturity and Journey to Intelligent operations. Led the Intercompany Reporting, Intercompany Billing and Prepaid Process transition from SSC Madrid to SSC Manila
Fixed Assets Lead monitoring daily and month-end activities such as Depreciation Run, Impairment, Fixed Assets Reconciliation and Fixed assets requests from client (Capitalization, Retirement and Transfer). Supervised the Kyriba Team (Cash Management Treasury accounting for Spain Business Unit). Supervised the monthly Tax report generation of VAT and WHT for all Business Units. One of the Operational Excellence focal responsible in monitoring prime sphere and Operational Excellence tool updates. Supervised Journal Entry Processing team, responsible in checking and monitoring Journal requests received from client. Supervised Front Office Reconciliation Team for Latin America, Northern Europe and Southern Europe.
Performs tasks related to processing of Journal Entries, Period Close (Dummy Profit Center Management and Forex run & analysis), Account Reconciliations and Monthly Standard Activities. Helps in resolving outages encountered in SAP during closing process. Proposal of manual journal entries including the ERP upload. Responsible to clear all items in Dummy Profit Center to allocate the booking to its correct Profit Center for reliable financial reporting. Responsible in identifying and monitoring of suspect entries for all company codes in scope. Responsible in the monthly VAT netting run.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.