BSHRM
International School for Hotel and Restaurant Management
Highly motivated and detail-oriented Administrative Professional with years of experience in office management, customer service, and data analysis. Proven track record of improving efficiency and accuracy in fast-paced environments. Proficient in Microsoft Office and Google Suite.
Key Skills:
- Microsoft Office (Excel, Word, PowerPoint)
- Google Suite (Docs, Sheets, Slides)
- Data analysis and reporting
Personal Interests:
- Hiking and outdoor activities
- Volunteering for local community events.
International School for Hotel and Restaurant Management
Administrative Assistant:
1. Office management: maintain organized files, records, and databases.
2. Communication: answer calls, respond to emails, and greet visitors.
3. Scheduling: manage calendars, appointments, and meetings.
4. Data entry: perform accurate and efficient data processing.
5. Document preparation: create, edit, and proofread reports, documents, and presentations.
6. Supply management: order office supplies, maintain inventory, and coordinate maintenance.
7. Travel arrangements: book travel, accommodations, and itineraries.
8. Event planning: coordinate meetings, conferences, and other events.
9. Confidentiality: maintain discretion with sensitive information.
Sales Assistant:
1. Sales support: assist sales teams with leads, queries, and orders.
2. Customer service: respond to customer inquiries, resolve issues, and provide product information.
3. Product knowledge: stay up-to-date on products, features, and benefits.
4. Lead generation: research and identify new sales opportunities.
5. Event support: coordinate sales events, trade shows, and product launches.
6. Team collaboration: work closely with sales, marketing, and customer service teams.
Reports to: Store Manager/Supervisor
Responsibilities:
1. Process transactions: handle customer purchases, returns, and exchanges.
2. Operate point-of-sale (POS) system: scan items, manage payments, and balance cash.
3. Provide customer service: greet, assist, and resolve customer inquiries.
4. Maintain store appearance: keep counter area clean, organized, and stocked.
5. Handle cash and credit transactions: process payments, count change, and balance till.
6. Manage inventory: monitor stock levels, report discrepancies, and perform basic stock tasks.
7. Answer phone calls: respond to customer inquiries and transfer calls.
8. Collaborate with colleagues: assist with sales, restocking, and store tasks.
9. Follow store policies: adhere to security, safety, and company procedures.
Manage billing records and reporting for construction properties, ensuring timely information for progress billing.
Search the Internet for information on a wide variety of topics.
Schedule appointments and meetings with potential clients to generate leads and promote business growth.