2013
Bachelor in Science in Business Administration – Major in Marketing Management
Tarlac State University
More Info About Me
I am a passionate hotel receptionist with over 8 years of experience providing exceptional customer service.
I was promoted to supervisor because of my excellent guest relations, teamwork, and detail orientation. Seeking to expand my knowledge and have career growth is my goal now.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
-
2023
LA MAJA RICA HOTEL
(Front Desk Officer)
Manage online, phone and in-person room reservations.
Welcome guests, check them in, distribute room keys and explain the hotel's amenities.
Take payment from customers. Respond to guests' issues and complaints in a friendly, timely manner.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.