2006
Bachelor in Secondary Education Major in English
City College of Manila (CCM)
More Info About Me
I am highly driven, organized, dedicated, hard-working individual, and is willing to discover and accept new ideas which can be put into practice effectively. I am also a fast learner and able to work and communicate well in a group and on an individual level. Multi-tasking is my expertise to meet objectives.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2002
-
2025
Alorica Philippines
(Customer Support Representative II – College Board)
Provides support to High School’s AP and SAT examinations, registration, log in issues, scoring and account updates profiles.
2018
-
2021
Alorica Philippines
(Customer Account Executive – Doordash)
Assisted delivery partners such as Merchants, Dasher and Customers with orders and transactions through Inbound and Outbound channels.
2015
-
2018
West Contact Services (now Alorica)
(Technical Support Specialist – COMCAST)
Supports triple services: Internet, Cables and Phone (All Divisions). Clients account executive. Analyze issues and provide guidance on system software in any technical way. Walkthrough and set up devices.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.