2011
Bachelor of Science in Computer Science
University of Cebu Lapu-lapu and Mandue
More Info About Me
Hi, I am Jennylyn. I started my career as an accounting staff for two years before switching over to banking as a teller for five years. I have gained hands-on working experience in different industries: sales, retail, banking and finance, accounting, and administrative task to name a few. I want to pursue my career in another field so I'm making the switch to working as a virtual assistant to help a company remotely.
I decided that it would be good for my business to broaden my knowledge by earning Professional Virtual Assistant-related certifications. I took this step because I want to continue to enhance the level of quality and service I offer my clients.
Now, My goal as a Virtual Assistant is to help businesses and individuals establish and maintain a successful business relationship with the community based on trust, integrity, respect, and excellent customer service.
My Skills and Competencies
Social Media Manager
Customer Service
Data Entry
Content Creator
Certificates
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My Experience and Education
2013
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2017
Metropolitan Bank and Trust Company (Metrobank)
(Customer Service Representative – Bank Teller)
• Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
• Delivered prompt, accurate and excellent customer service.
• Collaborated with legal and accounting counsel to develop marketing strategies for estate and business succession planning insurance.
• Trained employees on cash drawer operation.
• Maintained confidentiality of bank records and client information.
• Directed specific questions to appropriate branch personnel.
• Balanced daily cash deposits and bank vault inventory with a zero error rate.
• Prepared monthly branch invoices.
• Processed cash withdrawals.
• Entered member transaction data into the online banking software.
• Opened new customer accounts, including checking, savings and lines of credit.
• Reported daily averages and shortages to the operations department.
• Delivered prompt, accurate and excellent customer services.
2011
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2012
Asia Pacific Computer Sales and Services
(Admin/ Accounting Staff)
• Monitored accounts payable and receivable status and delegated tasks as needed.
• Evaluated expense reports for accuracy and adherence to company policies.
• Processed all payroll entries and reports for 20 employees.
• Reconciled all expenses and accounts, including company credit cards and expense accounts.
• Thoroughly reviewed daily financial statements and tax audits to correct any discrepancies.
• Contacted customers in person at personal and business locations to collect payments directly.
• Processed an average of invoices per month for a large-scale organization.
• Renegotiated payment terms with dozens of suppliers.
• Verified details of transactions, including funds received and total account balances.
• Deposited third party checks, as well as monthly reserve transfers.
• Revamped accounting quality system to prepare for important audits.
• Coordinated approval processes of all accounts payable invoices.
• Balanced batch summary reports for verification and approval.
• Conducted month-end balance sheet reviews and reconciled any variances.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service
Responsible for managing various customer issues depending on account assignment.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.