2014
Bachelor in Office Administration Maj. In Corporate Transcriptions
Polytechnic University of the Philippines
More Info About Me
N/a
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
HQH Enterprises Ltd
(Account Officer)
· Record and update financial transactions in the company's accounting system, ensuring accuracy and completeness of data.
· Monitor and record company expenses, ensuring proper documentation and adherence to expense policies.
· Handle inquiries from clients, vendors, and internal stakeholders regarding financial matters promptly and professionally.
2014
-
2018
Manulife Data Services
(Business Process Associate)
· Researching, analyzing and responding to inquiries received from internal and external customers.
This involves determining the best course of action to address the issue and accurately processing
any necessary transaction(s).
· Accurately processed changes on client policies which include: banking and credit card changes and
updates, address changes, cancellations, reinstatements, beneficiary and power of attorney
designations and changes, plan changes, change of ownership, and collateral assignments.
· Responsible for handling cheque from the clients as a premium payment to make the insurance
policy in force;
· Meet quality and service standards to ensure that individual and team objectives are consistently
met.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.