2012
Bachelor of Science in Compute Engineering
National College of Science and Technology
More Info About Me
Hey there! I'm Jhenn, a reliable virtual assistant who is eager to help business owners, influencers, coaches, and entrepreneurs to manage their business, level up their online presence and revenue as well.
As a virtual assistant, I understand the importance of effective communication, organization, and time management.
I am committed to providing exceptional support to my clients and ensuring that their needs are met with the highest level of professionalism.
I am constantly seeking opportunities to learn and improve my skills, whether through online courses, tutorials, or networking with other virtual assistants. I am open to constructive feedback and willing to make adjustments to improve my performance.
I am comfortable working independently and thrive in a virtual environment. I am adaptable and able to quickly learn new software programs, tools, and techniques to better serve my clients. I am dedicated to providing high-quality support to my clients and look forward to building my portfolio and reputation in this exciting field.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2012
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2023
AIG Shared Services Business Processing Inc.
(Team Leader)
• Manages processes based on established performance standards, service and quality levels. Measures team overall performance (Productivity, Efficiency, Quality, Timelines, Resource Availability, etc.).
• Responsible for supervising, managing, and motivating team members on a daily basis. Monitors team performance and report on metrics. Builds capacity through resource planning, load balancing, and cross training.
• Provides coaching for challenged team members and development for high potentials. Helps team execute career development plans. Develops team members to take on additional responsibilities.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.