I am your Professional Medical Virtual Assistant Jennifer

Medical Virtual Assistant

Compassionate and dedicated healthcare professional. A Registered Nurse with fifteen years of experience in providing high-quality patient care. Proven ability to manage patient assessments, develop treatment plans, and collaborate with multidisciplinary teams

Jennifer Serrano Montero
Tabaco City, Philippines
Freelancer
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My Skills and Competencies

Data Entry
Medical Virtual Assistant
Communication Skills
Customer Service & Patient Support
Compliance & Confidentiality
Medical Knowledge & Familiarity
Administrative Skills

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Bachelor of Science in Nursing

Aquinas University of Legazpi

2004
Graduate

Tabaco National High School

2025 - 2025
LCC Mall
(Company Nurse)

Provides essential health services to employees and customers, including first aid, health assessments, and health education program, while also ensuring compliance of occupational health and safety standards. Act as the primary medical resource for the company, coordinating care, maintaining records, and promoting a healthy work environment.

2024 - 2025
Dr. Lorenzo P. Ziga Memorial Hospital
(Staff Nurse)

Assess patients to identify appropriate nursing intervention. Assist doctors to examine patients and to specific procedures; carry out doctor’s orders. Administer medications and blood transfusion safely per physician’s order. Provide health education including breastfeeding and perineal hygiene; improved effective communication. Provide basic life support and advanced cardiovascular life support. Obtain proper documentations and reports.

2016 - 2023
Northern Area Armed Forces Hospital- King Khalid Military City
(Registered Nurse II)

Cared for postpartum patients, post Cesarean Section and vaginal delivery including those who have Postpartum Hemorrhage, Diabetic mothers, elevated blood pressure; etc. Assessment and continual care of mother and infant after delivery. Administer postpartum medications; administer blood transfusion as ordered. Render post Cesarean Section care including early ambulation and removing of foleys catheter, wound dressing, hemovac drain removal, etc. Educate and counsel patients on continual care of mother and baby after delivery. Educate mothers with their postpartum care, the care of their newborn infant and assist with breastfeeding. Nursing competencies include, but not limited to palpate fundus noting location, consistency, observe lochia for color, amount, and consistency. Inspects breasts for tenderness, nipple integrity, and presence of colostrums or milk. Performed additional infant testing, such as newborn screening test, blood work for bilirubin levels, and Glucose levels. Administered immunizations on infants. Effective in providing appropriate referrals for further evaluation and intervention.

2014 - 2016
Mouwasat Hospital- Riyadh
(Staff Nurse)

Assess and document various clinical conditions and vital signs of the patient. Take accurate vital signs and monitoring; extract blood samples for laboratory examinations. Carried out ordered appropriate diagnostic and laboratory tests, evaluated and recorded the results. Refer accordingly for any abnormalities of laboratory results to the physician. Perform specific procedures and assist doctors during round visit to all patients and in various procedures related to delivery, postpartum, C-section, etc. Administers prescribed medications such as Oral, SC, IM, IV routes including high risk medications (Narcotics and Controlled drugs); and record changes and response of the patient. Perform pre and post-operative care for elective and emergency surgery cases. Perform wound dressing and care using aseptic technique. Prevent postoperative complications and infections. Monitor progress of labor per CTG and internal examination per vagina; perform antepartum and postpartum care. Assess and monitor vaginal discharge/ bleeding/ leaking of membrane. Perform pain assessment and management per hospital protocol. Improved effective communication with the patients. Educate patients and families regarding breast feeding, C-section care etc.; including hygiene and other infection control techniques and importance of dietary regimen compliance. Provide basic life support and lifesaving procedures for emergency situations. Secure systematic documentations. Secure legal documentations/records of the patients. Follow all policies and protocols of the hospital with limited variations. Maintain skills and knowledge by participating in various nurse education programs, seminars, sat meetings, workshops and other online nurse education programs.

2011 - 2014
Ziga Memorial District Hospital
(Staff Nurse)

- Assess patients to identify appropriate nursing interventions.
- Assist doctors to examine the patients and to specific procedures.
- Administer the medications safely per physician's order.
- Provide health education including breastfeeding and perineal hygiene; improve effective communication.
- Assist birth deliveries; and render postpartum and newborn care.
- Obtain proper documentations and reports.

2010 - 2011
Lianko Medical Clinic
(Staff Nurse)

- Assist doctor during consultation; and carry out orders.
- Administer medications per doctor's orders.
- Provide bedside care treatment.
- Promoted health maintenance and illness prevention.
- Secure clinical documentation for patient.

2009 - 2010
Department of Labor and Employment
(Nurse Assigned in Rural Service)

- Provide health education in community .
- Promote family planning .
- Assist doctors during consultation in Rural Health Center.
- Assist midwives during immunization.

2008 - 2009
Ziga Memorial District Hospital
(Nurse Trainee)

- Monitor, record, and report symptoms and changes in patient's condition.
- Take vital signs and provide bedside care and treatment.
- Assist doctors during examination to patients and specific procedure.
- Administer medications per doctor's order with supervision of Nurse on Duty.
- Render health teaching.

My Services

Specialized Healthcare Tasks

Preventive care reminders (vaccinations, screenings) Chronic condition monitoring (diabetes, hypertension)

Compliance & Data Security

HIPAA-compliant communication Secure storage & retrieval of patient records

Telemedicine Assistance

Connecting patients & doctors via secure video Collecting pre-consultation data Coordinating follow-up care

Clinical Support (For Healthcare Providers)

Summarizing patient charts & history Transcription of clinical notes Lab results tracking & reporting Clinica

Patient Engagement & Support

Patient queries via chat or voice Symptom triage & health information guidance Pre- and post-visit instructions M

Administrative & Practice Management

Appointment scheduling & reminders Patient intake & registration Medical records management (EHR updates) Bil

Testimonials


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Tabaco City,
Philippines


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