I am well experienced in Customer Service / Customer support for I have been working in that position for almost 3 years now. I am good in written and oral communication, computer literate using Microsoft office word and excel, Google docs, sheets and drive, I also enjoy exploring the Wix website maker and Canva. As an individual I am an understanding, friendly, optimistic goal oriented, and risk taker person.
Gensantos Foundation College Inc.
• Job Description: Calling subscriber for the accounts payable
• Doing happy calls
• Receiving complain reports
• Scheduling subscriber for technician visits
• Customer Support Online thru Facebook Pages
• Sending reports
• Job Description: Provide guidance to clients on the procedures at pawning
• Answer telephone calls and provide accurate information to clients
• Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
• Keep clients updated on currently available promotions and discounts offered in the Pawnshop
• Receive customer complaints and feedback and direct them to appropriate offices for resolution.
• Receiving and dispensing cash to clients
• Doing bank to bank transactions
• Non Voice Campaign Sales Representative
• Research various destinations
• Suggest suitable travel options that best suit clients' needs
• Keep learning about latest industry trends
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suit clients' needs
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.