2011
Mass Communication Technology
La Verdad Christian College
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2023
Facts Verse
(Video Editor)
Organizing video and audio files and creating a storyboard or outline and to produce quality youtube videos for professional and entertainment purposes.
2016
-
2023
Orchid Cybertech Solutions Inc.
(Billing/Collection Officer)
Resolving bill discrepancies by explaining the different components of the customer's invoice/ Providing payment extensions and financial assistance to customers in bad debt.
2014
-
2016
Convergys
(Chat/Billing Representative)
Assisting multiple customers through chat and email regarding their bills, services, discrepancies, requests, and complaints
2011
-
2014
Sykes Asia/Sitel
(Account Specialist)
Providing customers with detailed information about policies and products. We provide reasons why claims are approved or rejected
Speak with providers to ensure claims are accurate, and payments are received promptly.
My Services
Account Specialist
Providing customers with detailed information about policies. We provide reasons why claims are approved or rejected
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.