2000
Computer System Design and Programming
AMA Computer Learning Center
More Info About Me
I am a highly motivated, conscientious, and competent collaborator with extensive knowledge and expertise in this industry. With a proven track record of success. Any team would benefit from my positivity, support, and innovative thinking. With a strong desire and passion for professional development. I am confident that I can add value to your organization by always providing excellent service to your customers and clients. With over 5 years of experience in similar roles, I can be counted on to deliver on everything I guarantee, while always looking for ways to help my employer grow while saving them money.
My Skills and Competencies
Video Editor
SEO Content Writer
Graphics Design
Data Entry
Content Creator
Certificates
My Experience and Education
2017
-
2022
Insight Direct Philippines LLC
(Sr. Client Operations Specialist)
-Enter data and information accurately and legibly using ERP/CRM
-Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
-Resolve order conflicts (pricing, terms, and products) and monitors orders through shipment.
-Perform intermediate functions in SAP that will allow the agent to log, check order status, quote price, availability, and provide product information to the customer.
-Responsible for RMA management, credit re-bills, and collections facilitation.
-Positive interaction with Customer Service /Purchasing on RMA/Replacements.
-Understanding and ability to apply to price, Gross Profit, discounts, and margin calculation.
-Responsible for correct and accurate order processing.
2011
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2017
LBC Express Inc
(Card Processor Associate)
-Encodes all the information of the customer who transacts remittances. (KYC)
-Check emails and assist branch associates with concerns regarding Customer Card.
-Manage customer information database by updating revision or release of information requests due to various reasons.
-Coordinates with the supplier for requisition of application forms and cards.
-Gather and consolidate historical trends for Customer Card in terms of acquisition and usage
-Ensure accuracy and safekeeping of customers' data and management reports.
-Consolidates data and generates results for the business case and makes a recommendation to the immediate head.
-To act as the key liaison point between internal customers and the customer's database.
2003
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2005
DIGIPRINT - LBC Imaging Network Inc
(SALES ASSOCIATE / GRAPHIC LAYOUT ARTIST)
Photo Editing and Layouting for Hardbound/ Coffee table book
Assist customers with their ID pictures
Manage inventory and Daily sales reports
My Services
Video Editing
Video Editing is telling the world you’re a rock star.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.