June 2003
Bachelor of Science in Business Management
Lipa City Colleges
More Info About Me
My name is Jennelyn and I am a Virtual Assistant who has knowledge with Data Entry and Lead Generation. My work focuses on helping a company improve their business by the help of my extensive knowledge and training in growing connection and nurturing leads for potential customer.
I can be your administrative support which will assist you to manage your calendar, set up appointment , emails , customer queries , data management , tool navigation and a lot more!
I provide virtual assistant services that will help you take care of your admin tasks. With over 10 years of experience in Data Entry and admin support, I have the skills to help you with a range of tasks.
I love using Gsuites, MS Excel, Canva, and Google Driver for my work. They are all very user-friendly tools that make my work easier. Plus, they're all great for collaborating with others.
My Skills and Competencies
Lead Generator
Admin Assistance
Email Management
Web Research
Graphics Design (Canva)
Customer Service
Data Entry
List Builder
Certificates
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My Experience and Education
September 2022
-
present
Pixelsoft
(Virtual Assistant)
Supporting the CEO with administrative task
Monitor, coordinate and schedule appointments
Handling emails and all other accounts
December 2021
-
March 2022
Concentrix
(Customer Service Advisor 1)
Work with passengers to determine their travelling needs
Assisting on making new travel plan and/or rebooking new flight details
Resolve travel issues, complaints and refunds
June 2008
-
January 2021
AXA Insurance Gulf
(Claims Administrator)
Provide full administrative support to healthcare operations, clients, intermediaries and health care providers
Provide basic support over the phone to healthcare operations, clients, intermediaries and health care providers
Review all documents received and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLAs
Maintaining physical or electronic records related to medical insurance policies, claims and health care providers
Assist in maintaining, filling or dispatching documents where required
January 2021
-
July 2021
AXA Insurance Gulf
(Reconciliation Admin Assistant)
Reviewing medical claims submitted by Provider for reconciliation
My Services
Administrative Assistant
Performing organizational tasks like file organizing, scheduling appointments, and drafting correspondences and messages
Customer Service Representative
Help customers with complaints and questions, give customers information about products and services, take orders,
Data Entry
Inputting of data into computer using input devices. Achieving an organization's goals by completing the necessary tasks
Lead Generation
Identify new prospects, generate leads from web, create content that promotes company's product and services.