2018
Bachelor of Early Childhood Education
Central Luzon State University
More Info About Me
Experienced and results-driven Customer Support with a proven track record in customer service and sales. I am seeking a challenging role where I can contribute my skills in strategic planning, team leadership, and creative problem-solving with an eye for detail.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
Levi & Korsinsky
(Customer Support)
- Handle inbound and outbound calls for the law firm.
- Provide exceptional customer service and support.
- Address client inquiries and concerns promptly and professionally.
- Maintain accurate records of customer interactions.
2024
-
2024
NeoWork
(Account Coordinator)
- Assist with client onboarding, including gathering client information and coordinating internal processes
- Manage client accounts and handle inquiries and requests promptly and professionally
- Communicate effectively with clients and internal teams to ensure successful service delivery
- Prepare and maintain accurate documentation and reports
- Maintain strong client relationships and provide ongoing support
2023
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2024
TaskUs
(Sales Representative)
- Contact high volume of outbound cold calls and emails to engage prospective customers.
- Meticulously managing new business opportunities pipeline in CRM systems.
- Use product knowledge to showcase the solutions that our company can offer to prospects
- Maintain contact with existing clients to make sure they are satisfied and request referrals
- Build a strong pipeline and identify qualified sales opportunities.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.