2013
Bachelor of Science in Maritime Transportation
Asian Institute of Maritime Studies
More Info About Me
Experienced and results-driven Virtual Assistant and Social Media Manager with 6 years of combined experience providing efficient and effective administrative and digital marketing support. Proficient in Google Suite, Microsoft Office Suite, social media management tools, and project management tools such as Trello, Asana, and Monday.com. Proven ability to manage complex calendars, emails, and successfully deliver tasks related to documentation. Passionate about creating engaging and creative social media content and building strong online presence. Looking forward to utilize my creativity, organizational skills and critical thinking to contribute to the growth and success of your business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2021
BJL Logistics Services
(Operations Manager)
As Operations Manager at BJL Logistics Services, I oversaw the entire logistics operation, ensuring efficient and seamless delivery of goods. My responsibilities included optimizing warehouse operations, managing transportation logistics, and implementing process improvements to enhance overall efficiency.
- Operational Oversight: Managed day-to-day warehouse operations, including inventory control, order fulfillment, and shipping/receiving processes.
- Logistics Management: Coordinated transportation schedules, route optimization, and carrier management to ensure timely deliveries.
- Team Leadership: Supervised and developed a team of truck drivers and helpers to achieve operational goals and maintain high performance standards.
- Process Improvement: Identified and implemented process improvements to streamline operations, reduce costs, and increase productivity.
- Problem Solving: Troubleshoot operational challenges and implement effective solutions to minimize disruptions.
- Email Management: Systematically handles and organizes emails from clients efficiently. It involves organizing, prioritizing and assuring that clients are updated through emails from time to time.
2018
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2019
TNB Realty
(Property Specialist)
As a Property Specialist at TNB Realty, I played a pivotal role in matching clients with their ideal properties. My responsibilities encompassed a wide range of tasks, from property listings to client consultations.
- Property Listings: Actively sourced new properties for sale or lease, conducted property viewings, and prepared comprehensive property listings.
- Client Relationship Management: Built strong relationships with clients by understanding their property needs and preferences. Provided expert advice on market trends and property values.
- Sales and Negotiation: Successfully negotiated property deals, ensuring client satisfaction and optimal returns for the company.
- Market Analysis: Conducted market research to identify trends, opportunities, and pricing strategies.
- Administrative Duties: Managed property-related paperwork, including contracts, lease agreements, and closing documents.
- Client Follow-up: Maintained regular communication with clients, providing updates on property listings and market conditions.
2021
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2024
BJL Frozen and Fresh Goods
(Social Media Manager)
As Social Media Manager for BJL Frozen and Fresh Goods, I lead the brand's digital strategy, crafting engaging content and building a strong online community. My role involved developing and executing social media campaigns, fostering customer interaction, and analyzing performance metrics to optimize our digital presence.
- Content Creation and Management: Developed and implemented a content calendar aligned with brand messaging.
Created compelling visuals, engaging copy, and interactive content for various social media platforms.
- Community Engagement: Actively participated in online conversations, responding to customer inquiries and feedback promptly. Built a loyal following through authentic interactions and community building initiatives.
- Campaign Execution: Conceptualized, planned, and executed successful social media campaigns to increase brand awareness, drive engagement, and generate leads.
- Performance Analysis: Monitored social media analytics to measure campaign effectiveness and identify opportunities for improvement.
- Platform Management: Managed and updated multiple social media platforms, ensuring brand consistency and optimal performance across channels.
- Stay Updated: Researched and implemented the latest social media trends and best practices to maintain a competitive edge.
2022
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2024
Seabourn Cruise Line
(Deckhand)
As a Deckhand for Seabourn Cruiseline, I contributed to the smooth operation of the ship by performing a variety of deck duties. My responsibilities included maintaining the exterior of the vessel, assisting with passenger safety, and supporting the marine crew in their tasks.
- Vessel Maintenance: Assisted in the upkeep of the ship's exterior, including cleaning, painting, and minor repairs.
- Passenger Safety: Ensured passenger safety by manning lifeboats, conducting safety drills, and providing assistance as needed.
- Deck Operations: Supported the deck crew in various tasks such as mooring, anchoring, and line handling.
- Equipment Maintenance: Maintained deck equipment in optimal condition through regular inspections and cleaning.
- Watch Standing: Stood watch as required, observing the surroundings and responding to any emergencies.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.