BS in Industrial Engineering
Adamson University
A self-motivated, goal-oriented individual with outstanding computer skills who aim to assist in your business growth.
With 1+ years of experience in Application Support which develops exceptional communication skills, time management, and a love for learning.
Also able to do online research, create presentations, image editing, provide e-commerce assistance, and manage spreadsheets and lists.
Adamson University
• Promoted as Software Engineer on 2022 midyear evaluation.
• Investigate Incident Tickets and Service Requests raised by business users.
• Provide email and on-call support to clients.
• Query using MySQL and create a Data fix script.
• Manages daily ticket queues and provides a monthly update to business.
• Coordinate with Oracle Vendor for issues that may need data fix or patch. Also, work with other teams to resolve issues or deploy changes in the Production and Test environment.
• Provide user knowledge on Oracle Functionalities.
• Creates Google spreadsheet for new handlers and streamers.
• Ensure Google sheets formulas are correct and information of influencers and handlers is up to date.
• Gather streamers' number of likes, ML streams, and views in Tiktok and Facebook videos uploaded every month.
• Data entry and validation.
•Research new potential streamers that can be added to the Influencers League.
• Plans items that need to be produced per week and month using customers' forecasted orders.
• Provides email support to customers' complaints and requests.
• Responsible for coordinating feedback to management.
• Monitor client's item inventory and update records using MS Excel and Quenne Anne Drive System.
• Create weekly and monthly PowerPoint presentations for the sales update.
Assist with writing and posting content on social media accounts. Able to do basic photo editing and posts.
Data Entry with the use of Google Docs and Spreadsheets.
Research Profitable Products using different product researching tool like Helium10, FBA Calculator and Keepa.
Help with Product Listing Optimization, Content Writing and Keyword Research for Backend Search Terms.
Assistant to ensure that your online web store runs smoothly, be it is inventory sorting or order processing.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.