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Bachelor of Secondary Education Major in English
Cavite State University
My Skills and Competencies
Social Media Management
Real Estate Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Concentrix
(Technical Support Representative)
Educational Tools Account
Troubleshoot platform on web and browser, assisting general inquiries and onboarding concern
like enrollment of the course, registering to the class, providing access code and assignment
concern
2024
-
2024
Ttec
(Customer Support Representative)
General Inquiries for the order delivery mainly assisting customer from sign in,
placing order, status update and after order received concern. Also assist security issue concern
like unauthorized transaction, disputes and providing claims and credits.
2023
-
2024
Teleperformance
(Customer Support Representative)
All concern pertaining to gift cards, mostly assist North American customer.
From redeeming gift card to reporting issue with the gift card like disputes and unauthorized
transactions and transaction reading.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Expert
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms