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Bachelor of Hospitality Management
Asian College of Technology
More Info About Me
I am Jenifer Reponte a seasoned professional customer service representative and was awarded multiple times as the top performer for the whole site. With excellent attention to detail and accuracy, and customer centric approach, I am committed to satisfaction and elevating success to my client’s brand. My diverse background equips me with adaptability, administrative efficiency, and effective collaboration.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2025
FOUNDEVER
((Customer Service Representative))
Act as liaison, provide service information, resolves any emerging problems that our customer accounts might face with accuracy, Billing, provide invoice, provide customer service, text and email customers, answering inbound and outbound calls.
2021
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2023
SOUTHWETERN UNIVERSITY(MEDICAL SCHOOL)
(Registrars Support staff)
Answering phone calls and emails from students concern, students file encoding, setting up the interns schedule, transmitting files from school to hospital, assisting students request over the counter.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.