2013
Undergrad of BS in Industrial Engineering
De La Salle University - Dasma Cavite
More Info About Me
A career-driven virtual assistant with 8+ years of experience in customer service and over 4 years of experience as a virtual assistant in various industries. I am extremely motivated to continuously develop my skills and grow professionally. I am confident with my ability to fulfill my task, execute outputs and do a task with less supervision.
I look forward to working with an amazing client, help them streamline their tasks to improve the business' productivity.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2023
Apollo Energy USA
(Solar Appointment Setter / International Team Lead)
- Making outgoing calls to those leads that expressed interest through social media.
- Cold calling leads, contact them thru email and text and booking them to meet with the salesperson.
- Managed CRM, input accurate information/record of every conversation including follow ups and proposals.
- As an International Team Leader. Helping and coaching my colleagues with the process and submit daily report of each team member
2018
-
2020
Pless Venture Group
(Real Estate Appointment Setter / Lead Gen)
- Responsible for cold calling potential real estate clients.
- Determine the overall interest of prospective clients and eliminate clients who are not interested.
- Provide administrative support to the sales team. Calendar managements, organized files, skip tracing and lead generation task.
2010
-
2018
Wells Fargo Bank, LLC
(Customer Service Representative / Subject Matter Expert)
- Act as a liaison, provide products and services information and resolve customer complaints and concerns with accuracy and efficiency.
- Upsell and cross-sell additional products or services to generate new sales.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.