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Bachelor of Arts and Communication
University of Mindanao
More Info About Me
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. My previous co-workers and employers have described me as organized, on time and sales target oriented.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2023
AyalaLand
(Property Specialist)
• interview clients to determine their precise wants, needs and budget limitations.
• Participates in active marketing Initiatives, from cold calling to attending Industry events.
• Prepare and proofread Real Estate documents from leases to closing deals.
• Advice clients about payment options and help them fill out the requisite paperwork to expedite the condo unit buying process.
• Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
2015
-
2016
Six Eleven
(Customer Service Representative)
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.