Bachelor of Science in Business Administration Major in Marketing Management
Benedicto College
I've been engaged in different organizations that empowered me to explore more opportunities to help me grow and focus more on what I wanted to do. I perceive my career as dynamic and unique with many opportunities for growth and challenge.
Benedicto College
As a Prior-Authorization Specialist, our main role is to calculate units of medications for infusion therapies and to submit pre-authorization requests to different insurance companies to determine if it's covered or not covered by the insurance.
Worked with the client for their Beach Chair Rentals that provide year-round beach service which includes chair and umbrella rentals, and bonfires. Assist guests with complaints and questions, give customers information about products and services, and process refunds for canceled reservations. And also helps customers understand the reservation policy.
As a QRE, our main role is to audit the auditors, to make sure they’ve correctly scored the agent calls and if they’ve seen error/s where the agent should be corrected or coached.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.