2009
Bachelor of Science in Business Administration major in Business Management
University of the East Manila
More Info About Me
Performance-oriented and intelligent professional with a management degree from University of the East and
over 13 years of management experience in a business environment. Looking to obtain an operations manager
or any related position like in service management with a reputable organization where my skills will be fully utilized.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Executive Assistant
Operations Manager
Certificates
My Experience and Education
NOVEMBER 2020
-
APRIL 2022
Luckyminimart
(Operations Manager)
• Supervises the day to day operations for an operational unit and/or staff
• Takes a lead role in developing and implementing best practices
• In charge of evaluating, monitoring, assessing, reviewing programs or processes, claims, documentation, and files to ensure that they are adhering to compliance with internal company requirements or government regulations.
• Supervise identified risks or problems are clearly documented and interact with appropriate parties for timely resolution.
• Mentoring or coaching the team on a daily basis of the process to ensure will not impact the business process or post-process.
• Responsible for creating payroll
• Responsible for interviewing and assessing applicants
• Ensure team follows best practices and maintain service level agreements.
• Monitors department issues and client complaints.
• Develop problem management and service improvement plans.
• Taking ownership of customers issues and following problems through to resolution
• Setting a clear mission and deploying strategies focused towards that mission
JUNE 2020
-
AUGUST 2020
DRAGON GAMING
(Casino Manager)
• Responsible for management of the unit and performance of all employees
• Responsible for creating report of the company sales
• Monitoring company operations
JUNE 2018
-
MAY 2020
DRAGON GAMING
(Card Room Supervisor)
Ensure the card room staff is adhering to all regulatory process for compliance.
DECEMBER 2013
-
JUNE 2018
CROWNTECH CORPORATION
(KENO TEAM SUPERVISOR)
Responsible for management performance of all employees
Checking official sites
Operations Management
MARCH 2011
-
NOVEMBER 2013
BDO UNIBANK
(CUSTOMER SERVICE ASSOCIATE)
Establishing, Retaining and deepening customer relationships by performing efficient and accurate banking transactions; and opening, closing accounts in support Bank goals and objectives.
APRIL 2010
-
FEBRUARY 2011
SM SUPERMALLS
(ACCOUNTING CLERK)
Filing financial records, reconciling bank statements with the general ledger, updating and maintaining account databases and processing backups.
My Services
Bookkeeping
With my bookkeeping experience, I can assist your firm in keeping track of all costs, financial reports, and payroll.
People Management
One of the most significant people management talents you can learn, in my opinion, is the capacity to lead successfully
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Data Entry
Graphic design is a craft where professionals create visual content to communicate messages.