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More Info About Me
I have gained work experience as a technical support specialist and as a customer service representative where I acquired valuable communication and task management skills.
During my spare time, I enjoy reading books as well as watching series and movies since this help me in improving my speaking and written communication abilities. I also do love cooking meals and baking sorts of pastries as it helps me lighten up and relax.
My Skills and Competencies
Search Engine Optimization
Social Media Management
Facebook Ads Management
Data Entry
Content Creator
Web Content Writing
Blog Creation
Graphic Design
Certificates
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My Experience and Education
August 2022
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Email Marketing Specialist
(Email Marketing Specialist)
• Developed and execute email marketing campaigns in line with the company's marketing goals and objectives;
• Designed email templates that are visually appealing and aligned with the company's branding;
• Analyzed data to identify opportunities for growth and improvement and provided recommendations for future campaigns.
May 2022
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Digital Marketing Specialist
(Digital Marketing Specialist)
As a Digital Marketing Specialist, I have experience in the following responsibilities:
• Producing and proofreading content for websites, blogs, landing pages, email newsletters, and other digital marketing materials
• Optimizing and managing social media accounts for company brands on all major platforms with a focus on Facebook and Instagram;
• Interpreting data from these platforms to inform decisions about how best to engage with customers across multiple channels
February 2022
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Social Media Manager
(Social Media Manager)
• Monitoring the company's brand on social media
• Formulating high-quality novel written and visual content for each social media campaign
• Analyzing data to determine whether social media campaigns have achieved their objectives
January 2022
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Blog and Website Content Creator
(Blog and Website Content Creator)
• Created engaging and informative content that aligns with the target audience's interests and needs (SEO-friendly content.)
• Monitored and analyzed website traffic and engagement metrics
June 2021
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Accenture Inc.
(Customer Service Representative)
• Providing appropriate solutions and alternatives for customer’s requests and inquiries
• Processing refunds and returns of orders
• Performing proper troubleshooting steps according to the customer’s current account issue
June 2020
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Concentrix CVG Philippines Inc.
(Technical Support Specialist)
• Resolving customers’ inquiries and requests regarding their technical issues
• Utilizing client-based tools for me to be able to perform all the necessary troubleshooting steps
• Ensuring that the customers’ technical requests are handled in an appropriate and timely manner
My Services
Social Media Management
Build a social media presence for your brands to reflect your organization.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Search Engine Optimization (SEO)
SEO services including keyword research, website optimization, backlink generation, content marketing, and more.
Web Content Writing
Optimized blogs and content for websites and landing pages.