I am dedicated and detail-oriented professional with over three years of experience in the Casino Industry. I am seeking a new career that can help me work from home and will become a general virtual assistant.
Lyceum of the Philippines University-Cavite
•Warmly greet VIP guests and high-rollers upon arrival, ensuring they feel welcomed and valued in the casinoenvironment
•Provide personalized assistance to guests while they play atthe tables,catering to their needs and ensuring they have asmooth gaming experience
•Handle the exchange of cash for plastic chips, ensuring alltransactions are accurate and conducted with professionalism
•Ensure that all players'bets are in place and valid before thegame begins,following casino protocols to maintain fairness
•Convert cash chips to non-negotiable chips whenever a guestwins or runs out of non-negotiable chips
•Build and maintain strong relationships with VIP guests byoffering exceptional service and addressing any requests orconcerns promptly
•Handle any disputes or conflicts that arise during play in aprofessional and diplomatic manner, escalating to management when necessary.
• Conducted table games such a s blackjack,poker, roulette, and others
•Assisted players with buy-ins by exchanging cash for chips, ensuring the accuracy of all transactions •Handled or assist in processing fills (replenishing chips)andcredits (removal of excess chips)at the table,ensuringsmooth and continuous gameplay •Educated players on the proper rules and procedures of thegame, providing guidance to new or inexperienced playersand ensuring a positive gaming experience
•Maintained a clean,organized, and accurate chip rack duringgames,ensuring efficient handling of chips and preventingmistakes
•Accurately pay out winning bets and collect losing bets in atimely and efficient manner,while maintaining a professional demeanor
• Conducted table games such a s blackjack,poker, roulette, and others
•Assisted players with buy-ins by exchanging cash for chips, ensuring the accuracy of all transactions •Handled or assist in processing fills (replenishing chips)andcredits (removal of excess chips)at the table,ensuringsmooth and continuous gameplay •Educated players on the proper rules and procedures of thegame, providing guidance to new or inexperienced playersand ensuring a positive gaming experience
•Maintained a clean,organized, and accurate chip rack duringgames,ensuring efficient handling of chips and preventingmistakes
•Accurately pay out winning bets and collect losing bets in atimely and efficient manner,while maintaining a professional demeanor
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.