2016
Bachelor of Science in Computer Science
Negros Oriental State University
More Info About Me
Transforming chaos into order—that's what I do best.
As your dedicated virtual assistant, I specialize in streamlining your administrative tasks, from managing emails and schedules to organizing expenses and files.
With my support, you’ll reclaim time and focus on what truly drives your business forward.
Let’s declutter your workflow and accelerate your success—together!
Excel Management
Experienced in excel as a workforce real time analyst in BPO for 4 years.
Excel Management
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
Ibex Global Inc
(Workforce Real Time Analyst)
Tracks live performance metrics, adjusts staffing in real-time, and
ensures service levels are met. Responds to operational issues and provides immediate
solutions to optimize workforce efficiency using real time monitoring tool like Salesforce.
2022
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2023
EXL Services Inc.
(Workforce Real Time Analyst)
Monitors live workforce performance, adjusts schedules, and ensures
optimal staffing levels. Resolves real-time operational issues and ensures efficient
resource allocation to meet service targets using real time monitoring tools like Amazon AWS.
2023
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2025
EXL Services Inc.
(Workforce Reports Analyst)
Analyzed workforce data to optimize staffing and improve efficiency.
Generated reports, identified trends, and provided insights to support workforce
planning and decision-making using the excel and PBI. Collaborated with HR and operations to enhance
productivity and reduce costs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.