2004
Bachelor of Science in Management
Manila Business College
More Info About Me
I am hardworking and able to handle multitask on a daily basis with a 5 years of experience handling customer service and technical support. If there’s a challenging time I use a creative approach to solve the problem accordingly. I am also open to a new opportunity and always energetic and eager to learn new skills. I am a dependable person who is great at time management.
My Skills and Competencies
Data Entry
Virtual Assistant
Certificates
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My Experience and Education
2016
-
2018
Acquire Asia Pacific
(Agent)
Assisting customer with their residential and internet concern. provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues.
2013
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2016
Teleperformance
(Agent)
Assisting customers with concerns about their residential and business lines over the phone.
Performs comprehensive remote diagnosis and restoration of Consumer, Small Business, and PSTN Wireline services; provided 2nd-level support, diagnostics, programming and advice for Service Delivery field technician.
Services Offered
Data Entry
Specializes in data entry, copy and paste tasks, web research and scraping, data collection, and product research.
Social Media Management
Social Media Marketing is telling the people you're a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.