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Applied Business Management BS (Online Schooling)
Brigham Young University-Idaho
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Global Managed Services
(Mentor/ CUSTOMER SERVICE REPRESENTATIVE (PART TIME))
● Providing guidance and motivation to students by sending reminders, motivational phrase, and
commitments.
● Addressed customers’ concerns by understanding their needs and providing excellent service,
increasing the retention of enrollee every semester.
● Answered customer queries in a timely manner through online chat, email and calls, increasing
customer satisfaction.
2024
-
2024
Digital Bytes Pty Ltd.
(Intern Bookkeeper (Xero Accounting Software))
● Enter Conversion Balances
● Importing Data to Xero Accounting Software
● Input Bills and Expenses
● Creating Invoices
● Run Payroll
● Generate Reports
2022
-
2023
LGU Bolinao
(Clerk)
● Team planning and collaboration for a yearly planning of training for stakeholders of tourism
entities in the town of Bolinao.
● Assisting in training by preparing the venue, providing training materials, and providing
assistance with participant concerns.
● Answering calls of tourists and promoting tourist spots in town.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.