Experienced virtual assistant and customer service professional specializing in appointment setting, lead generation and nurturing, phone and email management, calendar management, and administrative support seeking to leverage my skills and professional expertise to grow in a NEW role in your company.
University of the Cordilleras
My main tasks include generating leads through cold calling potential homeowners who may be interested in selling their properties and scheduling appointments for my manager to reach out to them. I also do property research, maintain our CRM and nurture leads, maintain communication logs, and other administrative tasks as may be assigned.
• Primary role: Cold calling, setting up appointments, lead generation, social media management, email management, maintain communication logs
• Provided overall administrative support to the CEO and his partners, including scheduling and attending team meetings, internet research, and HR related functions.
• Overall in charge of running the academic and management affairs of the school
• Provided professional assistance, training and supervision to teachers and non-teaching staff
• Subjects taught: Mathematics, Entrepreneurship and Accounting for High School and Senior High School students
• Acted as primary point of contact for the cooperative's HMO provider MEDICard
• Performed tasks such as health insurance verification, enrolment of dependents, request for LOAs, scheduling for employee medical examinations, and executive check up for high ranking officials in the organization
• Recruitment, selection and deployment of employees
• Maintenance of employee files and preparation and filing of employee compensation and benefits
• Addressed incoming calls from Australia-based telco customers (Optus), and resolved their issues in a timely manner
• Addressed incoming calls from US-based and Canada-based Onstar customers regarding products and services offered
• Resolved billing inquiries and disputes
• Processed customer requests received via email and fax
Expertise at handling correspondences, preparing reports, responding to emails and answering calls, data entry, research
Booking appointments for my clients (real estate agent and investor) through cold calling. Experienced with probate, pr
Provides excellent service and always aims for first call resolution to ensure customer retention at all times.
Recruitment and selection, preparation and filing compensation and benefits, insurance verification
Social media posting and content creation. Analyzing engagement data, and planning digital campaign to build community.
Full responsibility for managing the day-to-day accounts function ensuring the books are accurate and up to date.
I am a teacher by profession. I was an overseas teacher for five years.
