2020
Bachelor of Science in Customs Administration
University Cebu
More Info About Me
I am an experienced Amazon Customer Service Associate with a track record of three years in the role. I have recently undergone training as a Data Entry Specialist.
I am proficient in English writing, reading, listening, and speaking. I value client satisfaction, creating high-quality work, and completing tasks on schedule. I'm excited to work with you so that I may showcase my skills and originality to everyone.
Allow me to help you manage your business smoothly!
My Skills and Competencies
Team player
Attention to details
Providing General Administrative Support
Executive Assistant
Data Entry
Amazon Va
Health care
Certificates
My Experience and Education
November 6 2024
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May 15, 2025
Medvi Health Care
(Health Care Support)
I worked at MedVi for 6 months as a Healthcare Support Specialist, where I was responsible for assisting patients with their healthcare needs through phone, email, and chat support. My tasks included scheduling doctor consultations, helping with prescription orders, processing cancellations or refunds, guiding users in resetting account passwords, and addressing general concerns about medications or services. I also maintained accurate account notes and ensured all interactions followed HIPAA compliance and company protocols. My role required attention to detail, empathy, and strong communication skills to deliver excellent service in a fast-paced healthcare environment.
2021
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2024
Amazon/ Customer Service
(Customer Service Representative)
Technical Support Representative and Retail Customer Service
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.