2003
Bachelor of Science in Accountancy
Cagayan de Oro College
Let's Work Together! I'm Jeany your virtual assistant.
Are you looking for a detail-oriented and reliable Data Entry Specialist or Bookkeeper to help keep your records accurate and organized? I am here to assist! With my expertise in data management, bookkeeping, and accounting receivables, I ensure efficiency, accuracy, and confidentiality in every task.
With more than 10 years experience of data management and accounting tasks, I deliver client satisfaction and meet expectations.
Let's discuss how can I support your business. Contact me today to get started.
My Skills and Competencies
Bookkeeping
Cash Application
Data Entry
Certificates
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My Experience and Education
2017
-
2024
Free Lancer
(Order To Cash Operation Specialist /Team Lead)
• Team Management:
o Oversee a team of Cash Application Specialists, providing guidance, support, and motivation.
o Conduct performance reviews, identify training needs, and mentor team members for growth.
o Address performance issues and escalate concerns to management when necessary.
• Workload Management:
o Distribute workload fairly and efficiently among team members, considering individual skills and capacity.
o Monitor team productivity and ensure deadlines are met.
o Adjust workloads as needed to accommodate absences, peak periods, or unexpected issues.
• Training and Development:
o Onboard and train new team members on cash application
procedures, systems, and best practices.
o Provide ongoing training and development opportunities
to enhance team skills and knowledge.
o Identify and address individual training gaps.
• Performance Monitoring:
o Track team performance against key metrics (e.g.,
processing volume, accuracy rates, resolution time).
o Analysed performance data to identify trends and areas
for improvement.
o Provide regular feedback to team members on their
performance.
Cash Application Expertise:
• Complex Reconciliations:
o Handle complex payment discrepancies and reconciliation
issues that require in-depth analysis and problem-solving
skills.
o Investigate and resolve escalated payment exceptions.
o Provide guidance to team members on resolving complex
issues.
• Process Improvement:
o Identify opportunities to streamline cash application
processes and improve efficiency.
o Contribute to the development and implementation of
best practices.
o Lead or participate in process improvement projects.
• System Knowledge:
o Possess a strong understanding of cash application
systems and software.
o Troubleshoot system issues and escalate problems to IT
support when necessary.
o Stay up-to-date on system updates and enhancements.
• Compliance:
o Ensure adherence to company policies, internal controls,
and regulatory requirements related to cash application.
o Participate in audits and provide necessary
documentation.
2014
-
2017
Free Lancer
(Order To Cash Operation Senior Analyst)
• Payment Processing:
o Independently process and post a high volume of incoming payments (checks, ACH, wires, credit cards) to customer accounts.
o Ensure accurate data entry, applying payments to the correct invoices and accounts.
o Efficiently batch and organize payments for processing.
• Reconciliation:
o Reconcile daily cash applications, identifying and resolving
discrepancies.
o Investigate and resolve payment exceptions (unmatched
payments, short payments, overpayments).
o Assist with bank reconciliations.
• Dispute Resolution:
o Handle routine collection and billing inquiries and payment discrepancies.
o Escalate complex issues to the Senior Team Lead or Supervisor.
• Mentoring and Training:
o Provide guidance and support to junior team members.
o Assist in training new hires on cash application procedures and systems.
o Share knowledge and best practices with the team.
• Work Allocation:
o Assist in distributing daily workload among team
members.
o Ensure tasks are completed efficiently and effectively.
• Performance Monitoring:
o Monitor the team's performance and identify areas for improvement.
o Provide feedback to team members and escalate performance issues to the Senior Team Lead.
• Process Improvement:
o Identify opportunities to streamline cash application processes.
o Contribute to the development and implementation of best practices.
• Escalation Point:
o Serve as the first point of contact for team members with questions or issues.
o Escalate complex issues to the Senior Team Lead or Supervisor.
• Reporting:
o Assist in generating reports on cash application metrics.
o Track team performance and identify trends.
o Generate monthly , quarterly and annual report
2010
-
2014
Free Lancer
(Order To Cash Operation Analyst)
• Payment Processing/Posting: Accurately post incoming payments from various sources (checks, ACH, wire transfers, credit cards) to customer accounts in High Radius Cloud and ERP (SAP).
This involves:
o Receiving and organizing payment information
(remittance advice, lockbox files, etc.).
o Batching payments for efficient processing.
o Capturing payment details (amounts, customer info,
invoice numbers) into the accounting system
• Account Reconciliation:
o Daily reconciliation of cash applications, identifying and
resolving any discrepancies.
o Investigating and resolving payment exceptions (unmatched payments, short payments, overpayments).
o Reconciling bank accounts and ensuring accurate cash
flow records.
• Collaboration:
o Working closely with collections, customer service, billing
team and other finance departments.
o Communicating effectively with internal and external stakeholders.
• Mentoring and Training: Providing guidance and training to junior cash application staff.
• Process Management: Overseeing the cash application process, ensuring its smooth and efficient operation.
• Project Involvement: Participating in special projects related to cash application or accounts receivable.
2007
-
2010
CTM Ventures Inc
(Accounting Clerk / Credit and Collection)
Data Entry and record Maintenance:
• Accurately record financial transactions into
accounting system
• Maintain and update accounting records, files and
ledgers
• Evaluate customer credit applications and ensure
required documents are complete
• Maintain of records of approvals and payment terms
Accounts Receivables:
• Process and record invoices
• Monitor accounts to ensure timely payments
• Monitor and follow up overdue accounts
• Investigate and resolve discrepancies
Financial Reporting:
• Generate monthly , quarterly and annual summaries
• Prepare aging reports and summaries of outstanding balances
• Assist in month-end and year-end closing processes
Compliance and Accuracy:
• Ensure adherence to company policies and regulations.
• Maintain confidentiality of financial information
2003
-
2007
Agan Lending Firm
(Accounting Clerk)
Data Entry and record Maintenance:
• Accurately record financial transactions into
accounting system
• Maintain and update accounting records, files and
ledgers
Accounts Receivables:
• Process and record invoices and payments
• Monitor and follow up overdue accounts
• Investigate and resolve discrepancies
Financial Reporting:
• Generate monthly , quarterly and annual summaries
Compliance and Accuracy:
• Ensure adherence to company policies and regulations.
• Maintain confidentiality of financial information
My Services
Bookkeeper
Keeping, recording , accounting books and organizing data with accuracy, timely input and efficient management to deliv
Data Entry / Data Management
Organizing data with accuracy, timely input and efficient management to deliver high - quality results.