2019
Bachelor of Science in Electronics Engineering
University of Southeastern Philippines
More Info About Me
I am a Licensed Electronics Engineer with over three years of experience in technical support, project coordination, and IT system implementation. My background includes providing end-to-end technical assistance for video surveillance and access control systems, managing network configurations, and ensuring projects are completed on schedule and within standards.
In my current role as a Sr. Sales and Product Support Engineer at Radtelcom Technologies Corporation, I handle technical troubleshooting, documentation, and customer coordination—skills that have strengthened my ability to communicate effectively across teams and manage multiple priorities. I also have experience as a Wireline Engineer, where I collaborated with cross-functional departments to maintain network performance and improve database systems.
I’m passionate about technology and project delivery, and I’m currently pursuing the CCNA certification to further enhance my network and IT infrastructure skills. I’m eager to apply my technical background, organizational skills, and commitment to continuous improvement in coordinating and supporting IT projects that contribute to business success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
RADTELCOM TECHNOLOGIES CORPORATION
(SR. SALES AND PRODUCT SUPPORT ENGINEER)
Provide technical assistance and troubleshooting for video surveillance and
electronic access control system hardware and software issues.
Guide customers through the setup, configuration, and optimization of video
surveillance systems.
Diagnose and resolve technical issues related to video surveillance cameras,
network video recorders (NVRs), LAN/WAN, and wireless connections.
Design video surveillance network, electronic access control system, basic
public address system and basic fire detection alarm system.
Ensure network connectivity throughout a company’s LAN/WAN infrastructure.
Maintain detailed records of customer interactions and technical issues using
the company’s support ticketing system.
Prepare and present regular reports on common issues, resolutions, and
customer feedback.
Provide training and support to internal teams and customers on the effective
use of products.
Monitors and reviews the company's project activities and ensures projects are
brought to completion within the scheduled period of time and budget
Conducts product presentations to customers on a regular basis
Sets up business unit strategies for promotional activities
2022
-
2022
FIBER INFRASTRUCTURE AND NETWORK SERVICES INC.
(WIRELINE ENGINEER)
trengthens wireline database by updating it manually and enhancing it with
automated database using programming.
Match the demand/nominal ports/lines to the equipment being allocated to
suffice the business requirement
Constant collaboration with other departments involved to ensure national &
regional networks are in good quality
2020
-
2022
RAYMUNDO’S CONSTRUCTION
(SMART FTK AND SMART MICROWAVE PROJECT COORDINATOR)
Manages and guides the telecom equipment installation team to achieve the
target
Keep track of detailed daily reports, including the lacking materials, progress
percentage, milestones achieved, and issues on site.
Creates a strategic plan to accomplish the project timely
Creates Provisional Acceptance Test documents for the acceptance/closure
of the project
Monitors Quality Control of the project to provide an excellent output based on
the standards of the client
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.