2021
Bachelor of Elementary Education - General Education
University of the Visayas
More Info About Me
Hi! You can call me Angel. I am a goal-driven person who has passion in everything that I do. For it's not just about the task but on how it can make you and your employer happy.
My Skills and Competencies
Bookkeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Freelancer
(SEO)
*Develop optimization tactics to help the company's website rank higher in search engine results.
*Manage SEO campaign costs while maintaining within budget, predicting monthly costs, and settling discrepancies.
*Develop and implement a link-building strategy.
*Create intriguing and high-quality website content, such as blog articles and page descriptions, to improve website search results.
2021
-
2022
Freelancer
(Data Entry)
*Create a spreadsheet to organize your existing data.
*Check for obsolete information and make any necessary corrections to records.
*Perform regular database backups to secure data.
*Input text-based and numerical information from source documents.
*Examine the data for any flaws or errors.
2014
-
2018
BPO Industry
(Customer/Technical Service Representative)
*Manage a huge number of incoming calls
*To achieve client happiness, identify and assess their demands.
*Through open and participatory communication, build long-term connections and trust with customer accounts.
*Using the appropriate methods/tools, provide accurate, valid, and full information.
*Handle client concerns, present acceptable solutions and alternatives within a reasonable timeframe, and follow up to verify that the issue is resolved.
*Follow all communication processes, policies, and guidelines.
*Take the extra mile to engage customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.