2010
BACHELOR IN AGRICULTURAL TECHNOLOGY
Sultan Kudarat State University
Virtual Assistant | Admin and Accounting Support | Cold Calling and Appointment Setting
I am a highly organized Virtual Assistant with more than 2 years of proven experience in administrative support, accounting assistance, cold calling, appointment setting, and general virtual assistance.
My background as a Branch Manager has sharpened my attention to detail, time management, and problem-solving skills, making me efficient in handling both back-office operations and client-facing tasks. I am committed to delivering accurate work, meeting deadlines, and supporting business growth.
Services I Provide:
Administrative Support – Data entry, email management, calendar scheduling, file organization, and document preparation.
Accounting Assistant Tasks – Basic bookkeeping, financial data entry, invoice preparation, and spreadsheet management.
Cold Calling & Appointment Setting – Prospect outreach, objection handling, and lead qualification.
General Virtual Assistance – CRM updates, online research, reporting, and business correspondence.
Core Skills & Tools:
Administrative Support & Data Management
Bookkeeping & Financial Recordkeeping
Invoice Tracking & Preparation
Microsoft Excel, Google Sheets, Word
CRM Systems (MOJO Dialer, Batch Dialer, Dialpad, Grasshopper, Google Voice)
Email & Calendar Management
Online Research & Database Management
Customer Communication & Lead Nurturing
Time Management & Task Prioritization
Strong Attention to Detail
Adaptability to Different Time Zones
Excellent Oral & Written Communication
Why Clients Hire Me:
Reliable & Detail-Oriented – I ensure accuracy and organization in every task.
Adaptable – I easily adjust to different time zones, systems, and processes.
Proactive Communicator – I keep clients updated and anticipate needs.
Versatile – I can handle administrative tasks, accounting support, and client outreach in one role.
Let’s work together to keep your business organized, productive, and growing.
YOUR ROCKSTAR VA!
Social Media Management
Graphic Designer
Data Entry
Content Creator
Cold Caller
Appointment Setter
Certificates
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My Experience and Education
June 2025
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June 2025
Ms. Amelia Dewi – Real Estate Agent (Singapore)
(Cold Caller / Appointment Setter)
-Conducted outbound calls to property owners and buyers to generate leads and set appointments.
-Used scripts tailored for Singapore's real estate market to qualify prospects and pitch property listings.
-Scheduled meetings and property viewings, ensuring Ms. Amelia’s calendar was optimized and updated.
-Handled client inquiries, follow-ups, and lead tracking using tools such as Zoom, and Google Sheets.
-Maintained professional communication and adapted to Singapore time zone for smooth coordination.
April 2025-
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June 2025
Seminar Business Works / RSI Vacations
(TELEMARKETER)
-Conduct outbound calls to prospective clients to promote RSI Vacation packages and travel deals.
-Use a scripted pitch to introduce vacation ownership or promotional offers to potential customers.
-Build interest and qualify leads for follow-up by the sales team or closers.
-Handle objections professionally, aiming to keep the customer engaged and interested.
-Maintain accurate records of calls and outcomes using the company’s CRM or call tracking system.
-Meet or exceed daily, weekly, and monthly calling and conversion targets.
-Attend regular team meetings and training sessions to improve product knowledge and sales techniques.
-Provide excellent customer service while maintaining a professional and persuasive phone manner.
2023
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2025
Ready 24/7 VA
(COLD CALLER/ APPOINTMENT SETTER)
– Calling potential customers based on provided lists or databases.
– Following a structured script to introduce the product or service.
– Engaging with prospects to establish trust and interest.
– Addressing concerns and overcoming common objections.
– Identifying if the prospect is a good fit based on criteria.
-Updating CRM – Logging call details, lead status, and notes in the system.
-Follow-ups – Reaching out again to warm leads who showed interest.
-Scheduling Calls/Meetings – Booking appointments for the sales team or client.
-Sending reminders via email, SMS, or calls.
-Calendar Management – Organizing schedules and avoiding conflicts.
-Pre-Qualifying Leads – Ensuring the prospect meets the requirements before booking.
-Handling changes in appointments.
-Updating clients or teams on call outcomes.
-Identifying off-market deals and FSBO leads.
-Computing ARV (After Repair Value) – Helping estimate property values for smart investment decisions.
-CRM & Dialer Management – Experienced with MOJO Dialer, Batch Dialer, Line 2, Grasshopper, Dialpad, and Google Voice.
2024
-
2025
L1 Phones
(POLITICAL SURVEY (OUTBOUND CALLS- Project base))
-Conducted outbound calls to registered voters across various regions to gather opinions on political candidates, policies, and current issues.
-Followed a standardized script to ensure neutrality and consistency while collecting accurate survey responses.
-Built rapport quickly and maintained a professional tone during sensitive political conversations.
-Accurately recorded survey responses into data tracking systems for analysis and reporting.
-Maintained high call volumes while meeting daily and weekly quotas for completed surveys.
-Ensured confidentiality of all respondent information in compliance with data protection policies.
2012
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2017
Dok Alternatibo Corporation
(BRANCH MANAGER)
-Supervised Staffs
-Record keeping
-Cashiering
-Inventory of stocks
-Admin Tasks
-Auditing
-Radio Broadcasting
-Assisting Clients for inquiries
-Convincing our customers to engage in our livelihood program
-Encourage them to follow health recommendations
-Counseling and product demonstrations
-Conducting weekly and monthly seminars
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Cold Caller
Contact potential customers to generate leads, set appointments, or sell products/services over the phone.
Appointment Setter
Contact leads, qualifies them, and schedules meetings for sales teams to close deals efficiently.