2000
Bachelor of Science and Industrial technology
Eulogio Amang Rodriguez Institute of Science And Technology
More Info About Me
I’ve been in BPO industry for more than 4 years . I’ve worked as a CSR for cable account and for Telco Account. Unlocking new skills and new techniques is my goal to find a time and financial freedom. I would describe myself as a resourceful, customer –focused, flexible and someone who will go out of their way to deliver exceptional service as a virtual Assistant.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Customer Service
Certificates
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My Experience and Education
2018
-
2022
STARTEK Philippines
(Technical Support Representative/Customer care Representative)
• Do Inbound and Outbound calls
• Customer Service
• Minor Sales
• Troubleshooting mobile phones
2002
-
2003
Nissan Car Philippines
(Area Sales Staff)
• Customer Service
• Assists Hotel guest for transportation
• Receive phone call reservation of cars, weddings/ etc.
• Assisted customers for pick up/drop off to particular locations
2000
-
2000
National Bookstore
(Sales Staff)
• Customer Service
• Assigned at book section
• Assigned at coffee shop
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
Assist customers for cable and mobile accounts did inbound and outbound calls minor sales