2016
Bachelor of Arts in Psychology
University of the Philippines Visayas Tacloban College
More Info About Me
A dedicated administrative assistant with over seven (7) years of managerial and administrative experience. Skilled in customer relations, feedback management, and information management, providing administrative and clerical assistance, including but not limited to records keeping and organization. Committed to deliver outstanding outputs and remarkable work ethics.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2024
University of the Philippines Visayas Tacloban College
(Administrative Aide VI (Clerk III))
Provides administrative services to the Division Chair of the Division of
Management and serves as a bridge to other departments in the college. Prepares and safe-
keep documents, communicates publication materials, and facilitates and provides
administrative services and other clerical and/related administrative support. Responsible for
answering queries of clients either via email or messenger. Monitors FB page of the Division and
creates publication material to be posted online.
2019
-
2021
SARC Foods Corporation – Chowking Tacloban
(OIC Restaurant Manager)
Managed the overall operations from setting goals and objectives, to
supervising and ensuring proper implementation of measures to be taken in order to achieve set
targets and objectives; handled critical feedback; as well as monitored, recorded, and safe-keep
reports and other confidential documents; ensured store’s compliance to government rules
and regulations. Trains Assistant Restaurant Managers (ARMs) to become effective managers
and future unit heads. Participate in the conceptualization, planning, organizing and controlling
of company resources in order to not only meet goals effectively but also efficiently.
2016
-
2019
SARC Foods Corporation - Chowking
(Assistant Restaurant Manager (ARM))
Managed the overall operations during duty hours and making sure that set
goals and objectives are met in a day to day basis. Supervising and ensuring proper
implementation of procedures to deliver standard products and services to our valued
customers; handled minor to major feedbacks; monitored, recorded, and safe-keep reports and
other confidential documents; provided support to the Restaurant Manager whenever needed.
Officially handled the following key result areas before being promoted as the unit head of the
restaurant:
- Service Quality Management
- Sales and Marketing Management
- Human Resource Manager
- Product Quality Management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.