BS in Applied Technology
Brigham Young University
A flexible professional who enjoys learning new skills and quickly adapts to organizational changes. Financial literate with knowledge in cash flow, income statement and experience in payment posting in a financial institution. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Brigham Young University
Responsible for collection of funds/loan from car dealerships and keep them compliant with agreements. Tasked with an email folder of loan cancellation requests, processing checks and posting payments into the system.
Generated hundreds of leads in Excel spreadsheets using internet research. •Built reputation for the company by successfully managing social media accounts.
Assured quality as an analyst monitoring calls of agents to maintain company's standard of quality service to clients and prospects. Responsible for maintaining dashboards and trackers using Google Sheets for a certain account to monitor performance and create reports.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.