2011
Bachelor of Science in Computer Engineering
Rizal Technological University
More Info About Me
Hi I'm Jayson! Your next VA Rockstar!
"Hire me and let's discuss how I can contribute to the success of your business."
I have years of experience working in Business Process Outsourcing (BPO) Industry. I'm skilled in managing and improving business processes, including data entry and customer support. I always meet or exceed client expectations by being efficient and accurate. My time in the industry has made me adaptable to different roles and industries. I understand the importance of outsourcing and am eager to use my experience to help your business succeed.
My Skills and Competencies
Data Entry
Customer Service
Lead Generation
Social Media Management
Content Creation
Graphic Design
Certificates
×
![]()
My Experience and Education
2023
-
2023
GOFLUENT PHILIPPINES
(BUSINESS ADMINISTRATION SERVICE)
In my role, I manage customer profiles and ensure data accuracy while responding to customer inquiries and working closely with different teams. I handle document processing, archiving tasks, and execute various administrative functions. My focus is on ensuring compliance with policies and contributing to continuous improvement efforts. I collaborate effectively with cross-functional teams, participate in training sessions to stay updated on system changes, and assist in archiving processes and reporting tasks.
2021
-
2022
TASK US PHILIPPINES
(CONTENT MODERATOR)
As a Content Moderator, my role involves reviewing and moderating user-generated content, ensuring adherence to established guidelines. I identify and flag inappropriate content using moderation tools, communicating issues clearly and documenting them accurately. Demonstrating cultural sensitivity is essential in content evaluation, and I maintain privacy and security standards throughout the process. I collaborate with the team to address content-related challenges, stay updated on digital content trends, and uphold ethical standards in moderation, strictly adhering to company policies and guidelines.
2018
-
2021
MICROSOURCING PHILIPPINES, INC.
(CUSTOMER SUPPORT SPECIALIST)
I handle important tasks related to customer profiles, package design, and claims processing. I make sure customer information is accurate in the system, create packages for different applications, and calculate limits. I also verify budgets during payruns and handle changes in applications. In claims processing, I accurately enter customer claims, use templates to communicate with customers, and work closely with the Customer Service team to address questions. I prepare daily reports and help with other tasks like archiving. My role is flexible, and I'm ready to take on extra assignments as needed by the Operations Team.
2014
-
2018
MM DATA PROCESSING CORP.
(DATA ENTRY SPECIALIST)
I am responsible for accurately inputting data into the company's systems, ensuring data integrity and precision in all encoding tasks by adhering to established guidelines and procedures. Collaboration with team members is essential to meet data processing deadlines, and any discrepancies or errors in the entered data are promptly reported. The role also involves maintaining the confidentiality and security of sensitive information throughout the data encoding process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Lead Generation
Strategizing initiatives, optimizing outreach strategies, and crafting targeted campaigns to drive community growth.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Data Processing
Fast and accurate data entry service for streamlined information management and efficient record-keeping.