2019
Bachelor of Science in Computer Science
Cagayan State University
Hand me a JOB!
Dedicated professional with almost 3 years of experience in over-the phone support. Always open to ideas and ready to learn new things. Remains dedicated and committed to tasks.
Skills
Call Boy!
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
Concentrix
(Customer Service Representative)
Inbound Calls
2021
-
2022
Accenture
(Customer Service Associate)
help customers with complaints and questions, give customers information about products and services, take orders, process a payment , and process returns. By helping customers understand the product and answering questions about their internet queries, also sometimes seen as having a role in sales and some basic troubleshooting.
2019
-
2021
Alorica
(Customer Service Representative)
help customers with complaints and questions, give customers information about products and services, take orders, process a payment and process returns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.