2012
Bachelor of Science in Business Administration Major in Computer Management
AMA Computer College
More Info About Me
For eight years, I've thrived in the fast-paced world of liaison and operations management, helping family-owned businesses in our province run smoothly. While a family emergency led to a career shift, it solidified my desire for a flexible, work-from-home role that allows me to balance my professional ambitions with my commitment to family. I'm eager to bring my dedication and experience to a new opportunity where I can make a real impact.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2025
JTM Trading
(Liaison Officer)
• Client communication & relationship building.
• Supplier management & negotiation.
• Internal communication & coordination between departments.
• Administrative support (document preparation, filing, correspondence).
• Problem-solving & proactive issue resolution.
• Project assistance / Preparation of documents for Bidding
2013
-
2017
Macha Water Refilling Station
(Operation Manager)
•Manage the entire water purification process, ensuring consistent quality and sufficient supply. Maintain inventory of bottles, labels, and filters. Handle minor equipment maintenance.
•Provide friendly and efficient service to customers. Address customer concerns and resolve issues promptly.
• Staff Supervision
• Sales & Local Marketing
• Monitor daily sales, expenses, and inventory levels. Prepare simple financial reports
• Maintain relationships with suppliers of bottles, filters, and other supplies.
2013
-
2013
Wild Orchid Beach Resort
(Data Encoder)
•Accurately enter guest information from registration forms into the resort's Property Management System (PMS), including personal details, payment information, and reservation specifics.
• Update reservation details in the PMS, including changes to arrival/departure dates, room assignments, and special requests.
• Enter data related to guest payments, including credit card transactions, cash payments, and other forms of payment. Reconcile daily transactions with financial reports.
• Maintenance Requests: Input and track maintenance requests from guests and staff, ensuring timely follow-up and resolution.
• Operational Data Entry: Enter data related to resort operations, such as inventory levels, staff schedules, and daily reports.
• File Management: Maintain organized electronic and physical files related to guest data and operational records, ensuring data security and confidentiality.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.