Hey I am Jay Mary

More Info About Me

I’ve been working in customer service industry since I graduated college. I’m an extrovert kind of person. I did ramp model and joined beauty pageants since I was 15. Being openminded taught me a lot in life. I like to challenge myself. I like to learn – so I like to try new things and try to keep growing.

Jay Mary L. Cruz
Angono, Rizal, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2014 - 2018
Bachelor of Science in Tourism Management

Jose Rizal University

College Graduate

AUGUST 2019 - SEPTEMBER 2022
Thunderbird Resorts and Casino - Rizal PH
(CASINO DEALER - FULL TIME)

I worked in legal gambling facilities and responsible for operating table games. My essential duties are passing cards and gaming items, distributing payouts, confirming larger bets with floor managers, and interacting with customers.

I am capable of working in busy high-stress situations. Professionally dealing with drunk and irate gamblers.

I am well-trained and professional in table games such as Baccarat, Paigaw, and Texas Hold'em Poker.

DECEMBER 2021 - SEPTEMBER 2022
Thunderbird Resorts and Casino - Rizal PH
(VIP SERVICES COORDINATOR - PART TIME)

I am responsible to coordinate and perform any and all services related to a VIP Guest, including but not limited to, booking and confirming hotel reservations, handling guest requests with the utmost sense of urgency.

Provide personalized services to guests, focusing on known rated players and players who can be developed into high-end players.

Answer customer inquiries with respect and courtesy and directing calls to appropriate casino personnel and departments

Plans and executes event every month for the Casino Patrons. Events such a raffle draws and Local Celebrity Concerts.

AUGUST 2021 - AUGUST 2022
CHICA BIBI CLOSET - FACEBOOK BUSINESS PAGE
(SOCIAL MEDIA MANAGER - PART TIME)

Live Selling on Facebook is an interactive way to sell items, connect directly with viewers, and gain potential customers, all in real time. When you sell products through Live Selling on Facebook, you are live streaming as you feature and demonstrate your products.

Responsible for calculating total purchase amounts, taxes, and shipping costs; process payments; and send orders.

Promotes my products, either online— through social media such as Facebook, Twitter and Instagram, email, advertisements, or blogs.

JULY 2021 - JANUARY 2022
CHUMS LIVE PH - STREAMING APP
(HANDLER AND LIVE STREAMER - PART TIME)

Chums Live is the first Filipino live broadcast social network that allows you to go live and broadcast your moments. It also allows you to interact real-time with talented online Chummies. It gives you a wide selection of interesting and fun live entertainment like singing, dancing, vlogging and many more!

Ability to host and communicate face to face with the camera.

Proficient in interacting with the audience

Make my live streams as interactive and engaging as possible by entertaining them through singing and dancing.

Responsible in discovering new streamers and handling hired streamers for my team.

MAY 2020 - DECEMBER 2020
FROZEN GOODS BY J&R - FACEBOOK BUSINESS PAGE
(SOCIAL MEDIA MANAGER - PART TIME)

A virtual store opened during pandemic, selling frozen goods and delivering them in the customers doorstep in the most convenient and safest way.

Creating and managing the business' Facebook page, including adding new posts, responding to comments and messages, and monitoring the page's analytics to determine what types of posts are most effective.

Respond to customer inquiries and concerns.

Maintain pricing, stocking, ensures the quality of frozen foods.

Collecting orders, pack and delivers the frozen goods to the customers doorstep.

FEBRUARY 2019 - AUGUST 2019
ILAK BEAUTY SALON
(RECEPTIONIST - FULL TIME)

A modern concept of a beauty salon and the popular feeling of a day spa situated in IL Centro Mall, Cainta, Philippines

My responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions.

In-depth knowledge of salon services equipment and products.

Capability of multitasking and managing a multiple-line phone system.

Well-trained with computer skills needed to input and track customer accounts.

JANUARY 2019 - JUNE 2019
JMCOSMETICS - FACEBOOK BUSINESS PAGE
(SOCIAL MEDIA MANAGER - PART TIME)

A virtual store selling FDA approved cosmetics specifically lip tints.

Planning and developing social media campaigns.

Responding to customers inquiries.

Responsible for capturing images of products for advertising purposes.

Other responsibilities include data entry, customer service, tracking orders, and ensuring the customer gets the proper item.

JUNE 2018 - JANUARY 2019
GLORIOUS THRONE DATA COMPANY INC.
(ONLINE CASINO DEALER - FULL TIME)

Online casinos, also known as virtual casinos or Internet casinos, are online versions of traditional casinos. It enable gamblers to play and wager on casino games through the Internet. It is a prolific form of online gambling.

I am responsible in conducting games and keeping track of the games and player’s actions following all applicable rules and regulations. Deals casino games in accordance with what the computer prompt dictates.

I am responsible in maintaining the favorable state of physical condition and aesthetic appeal.

Entertains players and answers queries in a certain limit such as: game procedures.

OCTOBER 2016 - JUNE 2017
JC PREMIERE BUSINESS INTERNATIONAL INC.
(FRANCHISE CONSULTANT - PART TIME)

JC Premiere Business International (JC Premiere) is a certified direct-selling company that offers health, beauty, wellness and personal care products founded in the Philippines.

I am responsible for helping my clients assess their current business performance and developing strategies and tactics.

I acts as intermediary between my client and the Franchisor (JC Premiere)

I communicate and interact with people. Also, builds a reputation for having good customer service.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

CHICA BIBI CLOSET

FROZEN GOODS BY J&R

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Angono, Rizal,
Philippines


Copyright © Myprofile.ph