Bachelor of Science in Hotel and Restaurant Management
The largest Non- Sectarian University of Mindanao located at the heart of Davao on the Southern Philippine island . Rated as Autonomous Status by the Commission on Higher Education ( CHED )
I assist clients in navigating process, quality, social, and decision-making uncertainties by drawing on my diverse experiences in various work and business scenarios. Grounded in agile methodology principles and a commitment to sustainability, I am continuously learning and seeking opportunities with clients who appreciate a focus on positive growth.
The largest Non- Sectarian University of Mindanao located at the heart of Davao on the Southern Philippine island . Rated as Autonomous Status by the Commission on Higher Education ( CHED )
- Provided dedicated and compassionate support to client specializing in disabled patient care services.
- Efficiently managed the client's schedule, coordinating appointments and ensuring timely attendance to patient needs.
- Advocated for patients, facilitating clear communication between the healthcare team and individuals with disabilities.
- Handled administrative tasks, including managing phone calls, and emails, and maintaining accurate patient records.
- Collaborated with caregivers, healthcare providers, and service agencies to ensure seamless coordination of care services.
- Successfully addressed challenges associated with disabled patient care, demonstrating adaptability and proactive problem-solving.
- Upheld the highest standards of confidentiality and professionalism in all interactions.
- Engaged in continuous learning, staying updated on advancements in healthcare practices and technologies.
- Spearheaded effective lead generation initiatives, employing market research and strategic outreach to identify and pursue new business opportunities.
- Conducted impactful cold calls, skillfully engaging potential clients to introduce products and services while overcoming objections and building rapport.
- Orchestrated appointment setting, efficiently managing calendars and coordinating meetings to showcase offerings and address client needs.
- Developed compelling presentations tailored to individual client requirements, effectively communicating the value proposition of products or services.
- Demonstrated strong negotiation skills, reaching mutually beneficial agreements and closing deals to drive revenue growth.
- Provided dedicated after-sales service, ensuring client satisfaction through ongoing support, issue resolution, and proactive communication.
- Maintained a customer-centric approach throughout the sales cycle, consistently exceeding targets and fostering long-term client relationships.
✅ Welcoming and Assisting Guests:
- Greet and warmly welcome incoming guests with a professional demeanor.
- Verify guest reservations and confirm table availability, ensuring a seamless arrival experience.
✅ Enhancing Dining Experiences:
- Expertly guide guests through the menu, taking food and drink orders with a personalized touch.
- Skillfully employ upselling techniques to suggest higher-value menu items, enhancing revenue and guest satisfaction.
✅ Efficient Point of Sale Management:
- Execute point-of-sale transactions accurately and efficiently, ensuring the smooth processing of orders and payments.
- Attentively address customer requests, facilitating add-ons to orders for an enhanced dining experience.
✅ Soliciting Valuable Feedback:
- Actively engage with guests to gather feedback on our restaurant's food quality and overall service.
- Use feedback to continually improve our service standards, fostering guest loyalty and satisfaction.
✅ Crafting Quality Beverages:
- Expertly prepare a variety of hot and cold drinks, consistently meeting high-quality standards.
- Delight customers with delightful and perfectly brewed beverages, fostering loyalty and repeat business.
✅ Accurate Cashiering:
- Conduct efficient and precise transactions through point-of-sale systems, ensuring smooth and error-free payments.
- Handle financial transactions with professionalism, contributing to an organized and customer-friendly environment.
✅ Inventory Management:
- Manage stock inventory, overseeing restocking and maintaining optimal levels of supplies.
- Implement inventory control measures to reduce waste and ensure availability of products.
✅ Exceptional Customer Service:
-Provide exceptional customer service, addressing inquiries, concerns, and special requests with a friendly and proactive attitude.
-Cultivate a welcoming atmosphere that keeps customers coming back for more.
✅ Reporting and Analytics:
-Generate daily sales reports, offering valuable insights into sales trends and opportunities for improvement.
-Utilize data-driven analysis to make informed decisions that enhance operational efficiency.
Streamline real estate: offer prep, lead follow-ups, market reports, event management—efficiency at its best!