Hey I'm Jay Mark

More Info About Me

I assist clients in navigating process, quality, social, and decision-making uncertainties by drawing on my diverse experiences in various work and business scenarios. Grounded in agile methodology principles and a commitment to sustainability, I am continuously learning and seeking opportunities with clients who appreciate a focus on positive growth.

Jay Mark Cabugon Amispero
Agusan del Sur, Philippines
Freelancer
Check my CV View Work Hire Me

Real Estate VA

Lead Managememt, Buyer and Offer Preperation, Coverage, Open House, Social Media
Lead Management (Lead calls, Autoplan, and assignment)
Database Management (Brivity, KW Command)
Agent Services (Buyer and Offer document preparation, Open House Assistance, Finding Showing and Undercontract Coverage)
Transaction Coordinator (BRIVITY, KW Command)
Listing Management (Paragon MLS and MIBOR MLS)
Social Media Management (Facebook, Instagram, Youtube, LinkedIN, and GoogleMyBusiness)
Meeting Agenda (KPIs, Current business, Market updates)
Open House Activities (SMM, Printables, Reminders, Attendee Follow-up)

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bachelor of Science in Hotel and Restaurant Management

The largest Non- Sectarian University of Mindanao located at the heart of Davao on the Southern Philippine island . Rated as Autonomous Status by the Commission on Higher Education ( CHED )

November 2022 - June 2023
Healthcare Car Service Provider; Personal
(Personal Assistant VA (Freelance))

- Provided dedicated and compassionate support to client specializing in disabled patient care services.
- Efficiently managed the client's schedule, coordinating appointments and ensuring timely attendance to patient needs.
- Advocated for patients, facilitating clear communication between the healthcare team and individuals with disabilities.
- Handled administrative tasks, including managing phone calls, and emails, and maintaining accurate patient records.
- Collaborated with caregivers, healthcare providers, and service agencies to ensure seamless coordination of care services.
- Successfully addressed challenges associated with disabled patient care, demonstrating adaptability and proactive problem-solving.
- Upheld the highest standards of confidentiality and professionalism in all interactions.
- Engaged in continuous learning, staying updated on advancements in healthcare practices and technologies.

June 2022 - November 2022
Angel Real Estate Brokerage Services
(Real Estate Salesperson)

- Spearheaded effective lead generation initiatives, employing market research and strategic outreach to identify and pursue new business opportunities.
- Conducted impactful cold calls, skillfully engaging potential clients to introduce products and services while overcoming objections and building rapport.
- Orchestrated appointment setting, efficiently managing calendars and coordinating meetings to showcase offerings and address client needs.
- Developed compelling presentations tailored to individual client requirements, effectively communicating the value proposition of products or services.
- Demonstrated strong negotiation skills, reaching mutually beneficial agreements and closing deals to drive revenue growth.
- Provided dedicated after-sales service, ensuring client satisfaction through ongoing support, issue resolution, and proactive communication.
- Maintained a customer-centric approach throughout the sales cycle, consistently exceeding targets and fostering long-term client relationships.

November 2018 - January 2020
Oakwood Hotel & Residence Suzhou
(Customer Service Representative)

✅ Welcoming and Assisting Guests:
- Greet and warmly welcome incoming guests with a professional demeanor.
- Verify guest reservations and confirm table availability, ensuring a seamless arrival experience.

✅ Enhancing Dining Experiences:
- Expertly guide guests through the menu, taking food and drink orders with a personalized touch.
- Skillfully employ upselling techniques to suggest higher-value menu items, enhancing revenue and guest satisfaction.

✅ Efficient Point of Sale Management:
- Execute point-of-sale transactions accurately and efficiently, ensuring the smooth processing of orders and payments.
- Attentively address customer requests, facilitating add-ons to orders for an enhanced dining experience.

✅ Soliciting Valuable Feedback:
- Actively engage with guests to gather feedback on our restaurant's food quality and overall service.
- Use feedback to continually improve our service standards, fostering guest loyalty and satisfaction.

April 2016 - May 2018
Roma's Cafe Diner
(Waiter/ Barista)

✅ Crafting Quality Beverages:
- Expertly prepare a variety of hot and cold drinks, consistently meeting high-quality standards.
- Delight customers with delightful and perfectly brewed beverages, fostering loyalty and repeat business.

✅ Accurate Cashiering:
- Conduct efficient and precise transactions through point-of-sale systems, ensuring smooth and error-free payments.
- Handle financial transactions with professionalism, contributing to an organized and customer-friendly environment.

✅ Inventory Management:
- Manage stock inventory, overseeing restocking and maintaining optimal levels of supplies.
- Implement inventory control measures to reduce waste and ensure availability of products.

✅ Exceptional Customer Service:
-Provide exceptional customer service, addressing inquiries, concerns, and special requests with a friendly and proactive attitude.
-Cultivate a welcoming atmosphere that keeps customers coming back for more.

✅ Reporting and Analytics:
-Generate daily sales reports, offering valuable insights into sales trends and opportunities for improvement.
-Utilize data-driven analysis to make informed decisions that enhance operational efficiency.

My Services

Agent Services and Assistance

Streamline real estate: offer prep, lead follow-ups, market reports, event management—efficiency at its best!

Testimonials


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Agusan del Sur,
Philippines


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