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CPGHS
More Info About Me
Currently works as a Back Office Specialist
> Like to do tasks ahead of time. Plan things ahead. Know how to manage time and set priorities
> Can work under pressure
> Willing to be trained and learn more
> Can adapt to new environment, things and different situations
> Patient, passionate and responsible
>Strongly believes in teamwork
Also one of the things I've learned so far while working is that, you can work hard and have fun at the same time. As I believe, you can enjoy your passion too. And if you love what you do, surely best results will come afterwards.
My Skills and Competencies
Facebook Ads Management
Virtual Assistant
Social Media Management
Certificates
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My Experience and Education
2022
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2022
JPMC
(Back Office Specialist)
> Gather data / information to finish the tasks
> Call customers as needed then provide resolution
2019
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2022
Alorica Teleservices Inc.
(CSA | Team Manager)
> Provides best customer service
> Lead a team, established team goals
> Finish admin tasks, meetings and coaching sessions
2017
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2018
Alorica Teleservices Inc.
(CSA (Voice and Email))
> Provides best customer service
> Provides correct resolutions to the customers concerns
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.