Bachelor of Science in Commerce major in Managerial Accounting.
STI-West Negros University
My name is Jaylene and I am excited to potentially join your team and work with your company. I am the type of person who is always looking for continued growth in my career, and I always take opportunities offered online to upgrade my skills, learn new tools and new platforms to work efficiently. I have attended several webinars to equip myself with knowledge about the roles of Virtual Assistants. I take new roles as a challenge and never stop learning until I master it. I value trust and loyalty and I always take responsibility to every task given to me.
Furthermore, I have an extensive experience in BPO Industry and Freight Forwarding Company as a Customer Support Specialist. This is where my communication skill was honed. I learned to adapt in fast-paced environment. This is where I mastered providing excellent customer service and multi-tasking skills. I was also accustomed to variety of administrative task such as, scheduling and email management, calls evaluation and other administrative task designated by my leader. I was always recognized for my excellent performance and strong work ethics.
STI-West Negros University
Specializes in Lead sourcing/generation.
Sending connect invites and follow up messages.
>Conduct one-on-one lessons.
>Implement engaging lessons to illustrate language concepts and drive mastery.
>Evaluate a student progress and comprehension
>Assisting client’s query about shipment status via email.
>Track shipping status/deliver and communicate with the courier.
>Preparing Air way bill online
>Assisting customers in processing purchases.
>Handling customers’ inquiry about charges, disputes products & services.
>Handles supervisor calls.
Build excellent customer relation and service . Offer and provide the best solution.
Search the Internet for information on a wide variety of topics.
Source leads via LinkedIn profile and send follow up messages.