Associate Degree in Aviation Electronics Technology
Philippine State College of Aeronautics
BS in Aviation Electronics Technology (Avionics)
Philippine State College of Aeronautics
Hi there I am Jasper Del Espiritu Santo but you can call me “Jas”/ “DES”.
Imagine a world where aviation meets technology, and academic excellence soars to new heights. That's the journey that I went through on when I graduated with a degree in Aviation Electronics Technology with flying colors. During those times, it wasn’t just about understanding the complex systems of an aircraft but also about mastering the art of collaboration and leadership. Thus, Leading project teams and solving intricate problems honed my ability to work effectively in groups and guide them toward success. My colleagues oftentimes see me as a reliable person especially on decision-making providing me their support as I become an active student body in our department.
After college, I ventured into the dynamic world of customer service, where I fine-tuned my skills in addressing client needs with empathy and efficiency may it be through voice, chat and e-mail support. This experience has been invaluable, shaping my approach to every task with a blend of professionalism and a genuine understanding of people.
Due to the Pandemic, it allows me to ventured a brand new path and discover the sector of Freelancing and Virtual Assistant, this without delay captured my interest to provide my fundamental knowledge and competencies so I made a decision to up-skill and enrolled at ProVA that helped me used my present skills in my preceding process and academic life to my benefit.
Today, I bring that same dedication and expertise to my role as your Virtual assistant. With a good background in Microsoft Office applications, I can help you navigate spreadsheets and documents with ease. My basic experience in social media management means I can craft engaging posts and manage your online presence effectively. And when it comes to data entry, you can trust that I’ll handle your information with precision and care.
Together, we’ll ensure that your tasks are not only completed but excelled in. Let’s turn your goals into accomplishments and make your workload lighter, one task at a time.
Philippine State College of Aeronautics
Philippine State College of Aeronautics
Assisted guests with rental inquiries, cancellations, and connecting with hosts, escalating stranded guests to specialists when necessary.
Addressed host-related issues, including account management, property listing updates, service fees, disbursements, cancellations, and tax guidance.
Reviewed incoming cases, resolved issues, and communicated solutions via email, utilizing provided templates and translations as needed.
Provided chat support, responded to queries, and directed urgent cases to the phone support team for immediate resolution.
General Virtual Assistant
- Managed emails, scheduling, and administrative tasks.
- Conducted research, data entry, and report preparation.
- Handled customer service inquiries and social media management.
Data Entry Specialist
- Accurately input and update data into databases and systems.
- Conducted data verification and quality checks to ensure accuracy.
- Assisted with report generation and data analysis as needed.
- Maintained organized records and ensured timely data processing.
Created and scheduled engaging content (Facebook)
Monitored and responded to audience interactions, fostering community engagement.
Analyzed performance metrics and adjusted strategies to improve reach and engagement.
Managed social media campaigns, promotions, and collaborations.
Stayed up-to-date with trends to ensure relevant and timely content.
Maintained consistent brand voice and image.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.