2015
Bachelor of Science in Electronics Engineering
Mapua University
More Info About Me
I’ve been working in the BPO industry for 6 years. I’m currently working for Royal Caribbean Group for the past 1 year and 4 months. I’m slowly transitioning to becoming a General Virtual Assistant.
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2022
-
2023
Royal Caribbean Group
(Specialist at Celebrity Cruises)
Handles pre cruise and post cruise concerns
2021
-
2022
American Express
(Fraud Specialist)
Submitting disputes and fraud reports of clients
2020
-
2021
Transcosmos
(Customer service for Fossil Brand)
In charge of submitting warranty repair request and order for replacement parts or items.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.